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Customer Quoting Representative

1 month ago

Brisbane, Australia New Point Recruitment Group Full time

Customer Quoting Representative

How is this for a unique role in the sales representative / customer service space?

A full time salaried role with all leads provided and your focus is to visit the lead, quote on the job required and give the best customer service available to help the office team convert that quote. Your region will include the southern Brisbane area down to northern Gold Coast suburbs.

Full training and support will be provided to you to help you achieve their goal of acquiring more business in the market. You will also be given a vehicle, tablet and phone to use to carry out your work.

Our client is a Gold Coast company in the shower and bathroom resealing business and due to excess growth they are run off their feet in the role that matters - quoting on new jobs. We are seeking a strong relationship builder and customer service advocate to join the team and represent the business in the field, supporting the Directors in winning new business. The role would suit either an established sales representative or a retail customer service representative that would love the opportunity to move from a store into an 'on the road' role. As mentioned, full training in the product and service is given to help you succeed in the role.

Your role will be responsible for:

- Following up and visiting new leads - residential and commercial premises across the southern Brisbane and northern Gold Coast region
- Inspecting and estimating quotes on shower and bathroom resealing
- Submitting accurate calculations to the office team for quoting as well as any notes about the visit
- Building relationships with current clients (real estates, body corporates and similar)
- Presenting to clients and dropping off marketing collateral when needed
- Assisting the office team with the conversion of quotes
- Sales reports and CRM administration
- Proven experience as an external sales representative, estimator or retail representative
- Effective communicator with a great personality that is able to manage a diverse range of client relationships
- Sales and networking skills
- Driven and strategic in your approach
- A keen eye for detail, good maths and problem solving skills
- General IT, administrative and reporting ability
- High organisational and time management skills
- A great team and customer focused attitude
- Ideally, you would reside in the southern Brisbane or north Gold Coast region due to the area you will be working

On offer is a competitive base salary, a vehicle, tablet and phone as well as being part of a growing company that believes in supplying high quality products and services to their clients.