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Customer Service Representative
4 months ago
- Salary range $50k $55k pa + super
Monday
- Friday
- Permanent full time
- Salary range $50k $55k pa + super
Monday
- Friday
About the role:
- Ensure customer needs are met by taking accurate information
- Data entry
- Provide accurate and timely customer quotes and confirmations
- Establish and maintain performance standards
- Develop detailed knowledge of products and inventory systems
- Investigate and resolve customer issues and concerns in a timely and efficient way
- Accurate entry of purchase orders
- Liaise with Operations staff to ensure that delivery will be on time and to manage customer expectations regarding delivery
- Other assorted admin and customer service duties as required
Monday
- Friday
- Salary range $50k $55k pa + super
- Excellent communication skills
- Good ability to use Microsoft Office or similar software
- Ability to problem solve to meet customer needs
- High attention to detail
- Previous experience in Data Entry, Admin or Customer Service is necessary