Reservations Supervisor

6 months ago


Greater Adelaide SA, Australia PULLMAN Full time

**Company Description**
Pullman Adelaide joined the Accor network in 2017. Situated in the heart of the Adelaide CBD and featuring 308 guestrooms, a thriving restaurant and bar space, and top floor meeting room facilities, Pullman Adelaide is on an exciting journey to elevate the 5 star offering in Adelaide.

This is a unique opportunity for an emerging leader ready to take a step up or currently working in a supervisory role. Reporting directly into the Rooms Division Manager, this hands on role will be responsible for supporting the reservations team in end to end process of FIT and Groups Bookings. You will ensure that guests receive the best possible pre-arrival experience, identifying peak moments that can be set up for the broader team to deliver. A key aspect of your role will be coordinating all group business at the hotel and implementing strategy to maximise yield for the hotel.
**Qualifications**
You will have:

- working experience in a similar role (front office / reservations within premium segment in hotels is preferred)
- experience is supervising diverse teams
- a proven record of accurate reporting, while working within time constrains
- Ability to work full time (mostly Monday - Friday, however some weekend work may be required from time to time)
- an excellent understanding of reservations processes
- the ability to think creatively and be a proactive self-starter
- knowledge of the Adelaide market is advantageous
- experience working with Opera and Resaweb is preferred

**Additional Information** What is in it for you**:

- ALL Heartist, Employee benefit card, offering **Discounted Hotel stays**, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
- ** Ongoing reward and recognition** incentives and awards.
- Opportunities for further development and **worldwide career progression** within Accor - travel the world with us
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- Ability to make a difference through our Corporate Social Responsibility activities.
- Discounted car park
- Laundered Uniform
- Duty Meals

**What are the benefits?**

Accor has a strong focus on ensuring all of its people feel welcome and feel valued. This means industry leading training opportunities, career planning and benefits such as hotel discounts at over 3500 hotels worldwide, global partnership discounts (including Medibank, Europcar, Samsung and many others) and so much more.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS



  • Greater Adelaide SA, Australia Hotel Indigo Full time

    At Hotel Indigo, we welcome all guests into our neighborhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so everyone one of them can create new stories of their own. Set in the food mecca that is Adelaide Markets, this is a hotel for locals and visitors alike. The first Hotel Indigo to be...


  • Greater Adelaide SA, Australia SOFITEL Full time

    **Company Description** Free your full potential. When you enter our hotel, a world of opportunity is open to you. Whatever your career aspirations, however you wish to evolve your role, you can pursue your passion here. Every day you can learn something different, with training and support from the experienced people around you. And when you are ready for a...


  • Adelaide CBD, Australia Hilton Full time

    Assistant Groups and Reservations Manager An Assistant Groups and Reservations Manager will assist in achieving budgeted room nights and occupancy targets as identified in the annual budget and marketing plan for the group tour series. **What will I be doing?** As Assistant Groups and Reservations Manager, you will assist in achieving budgeted room nights...


  • Adelaide CBD, Australia Hilton Full time

    An Assistant Groups and Reservations Manager will assist in achieving budgeted room nights and occupancy targets as identified in the annual budget and marketing plan for the group tour series. **What will I be doing?** As Assistant Groups and Reservations Manager, you will assist in achieving budgeted room nights and occupancy targets as identified in the...


  • Greater Adelaide SA, Australia The Emirates Group Full time

    Job Purpose: Deploy available resources to best advantage in order to satisfy Customer and operational requirements arising during each duty period. - Analyse anticipated operational problems such as over bookings, adverse weather, delays, cancellation of flights, crew flight time limitations etc., and undertake remedial and pro-active action in line with...

  • Front Desk Supervisor

    3 months ago


    Adelaide, Australia Hilton Full time

    Front Desk Supervisor With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Greater Adelaide SA, Australia Cater Care Australia Cater Care Services Full time

    **Introduction**: ** Adelaide Residents Only ** - Full Time Permanent position available - Work for a market leader with a work/life balance, talented & friendly team - Opportunities for training to progress your career **Why Work For Us**: Cater Care is a catering and facilities services provider which is 100% Australian owned and operated, a fact that...


  • Adelaide, South Australia Accor Full time

    Hotel Night Operations OpportunityIbis Adelaide is the leading budget hotel in Adelaide, seeking a Night Auditor and Supervisor to ensure the safety and security of the property and the smooth running of the overnight operation.As a Night Auditor and Supervisor, you will work closely with the Front Office team and other departments to achieve the hotel's...


  • Adelaide, South Australia Accor Full time

    Hotel Operations Night ManagerWe are seeking a highly motivated and detail-oriented individual to join our team as a Night Auditor Supervisor. As a key member of our Front Office team, you will be responsible for ensuring the smooth and efficient running of our hotel's overnight operations.Key Responsibilities:Ensure the safety and security of the property...


  • Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time

    **Your day-to-day** - Provide support in coaching and regular feedback to help manage conflict and improve self and team member’s performance/development - In conjunction with Front Office Manager contribute to regular staff meetings that focus of morale building, teamwork, operational issues and driving guest experience - Maintain cashiers float, ensuring...


  • Adelaide, South Australia Accor Full time

    About UsIbis Adelaide is the leading budget hotel in Adelaide for guests who enjoy traveling for both leisure and business.Job SummaryWe are seeking a highly motivated individual to join our team as a Night Manager. The successful candidate will be responsible for ensuring the smooth operation of the hotel's overnight activities, supervising staff, and...


  • Adelaide, South Australia Emirates Full time

    Job OverviewThe Airport Services Supervisor is responsible for ensuring that airport operations run smoothly and efficiently. This includes deploying available resources to satisfy customer and operational requirements, analyzing operational problems, and undertaking remedial and proactive action to mitigate disruption.Key ResponsibilitiesDeploy available...


  • Adelaide, South Australia Emirates Full time

    Job PurposeThe Airport Services Supervisor will be responsible for leading a team to ensure the smooth operation of airport services, including check-in, boarding, and baggage handling. The successful candidate will have a proven track record of managing teams and leading projects to improve service delivery.Key ResponsibilitiesDeploy available resources to...

  • Fabrication Supervisor

    2 months ago


    Adelaide, Australia Liebherr-Australia Pty. Ltd. Full time

    **About the Company** Liebherr’s experience, knowledge, and dedication to the highest quality and most reliable technology, makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout...


  • Adelaide, South Australia Emirates Full time

    Job Purpose:The successful candidate will be responsible for leading a team of airport services staff, ensuring the smooth operation of Emirates airport services.Deploy available resources to best advantage in order to satisfy customer and operational requirements arising during each duty period.Analyse anticipated operational problems and undertake remedial...

  • Concierge Supervisor

    3 months ago


    Adelaide, Australia Marriott International, Inc Full time

    **Job Number** 24154572 **Job Category** Rooms & Guest Services Operations **Location** Adelaide Marriott Hotel, 141 King William Street, Adelaide, South Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to guest requests for special arrangements or services (e.g.,...


  • Adelaide, South Australia Accor Full time

    Company Overview">Ibis Adelaide is a reputable hotel in a perfect location, offering a unique opportunity for a Night Operations Manager to join our team.We are part of the largest hotel group in Australia and offer a dynamic work environment with opportunities for growth and development. About the RoleAs a Night Operations Manager at Ibis Adelaide, you will...

  • Room Attendant

    5 days ago


    Adelaide, Australia Hilton Full time

    Room Attendant The Room Attendant cleans assigned guestrooms and keep related room floors clean at all times during a shift, assisting guests with any questions they may have. **What will I be doing?** As the Room Attendant, you will be responsible for performing the following tasks to the highest standards: - Complete and ensure all work done in...


  • Adelaide, Australia Cater Care Full time

    *** Adelaide Residents Only *** Full Time Permanent position available  Work for a market leader with a work/life balance, talented & friendly team Opportunities for training to progress your career Why Work For Us:  Cater Care is a catering and facilities services provider which is 100% Australian owned and operated, a fact that positively sets...

  • Room Attendant

    7 days ago


    Adelaide, Australia Hilton Hotels Full time

    JOB DESCRIPTIONThe Room Attendant cleans assigned guestrooms and keep related room floors clean at all times during a shift, assisting guests with any questions they may have.  What will I be doing?  As the Room Attendant, you will be responsible for performing the following tasks to the highest standards:  • Complete and ensure all work...