promotions supervisor

3 weeks ago

City of Greater Shepparton, Australia Seminole Tribe of Florida Full time
Overview

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience; 19 dining outlets and 20 bars and lounges; an expansive gaming floor; 120,000 square feet of premier meeting and convention space; and the highly anticipated Hard Rock Live entertainment venue. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more Please visit our full list of benefits.

Responsibilities

Under the direction of the Promotions Manager, the individual assists in the development, planning and implementation of promotions.

Essential Job Functions:

  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Assists in the formulation of theme, format and budget specifications for specific promotions.
  • Executes promotions inside the casino hotel, assisting patrons participating in promotions.
  • Ensures that promotion/event areas are stocked with necessary supplies, decorations and secures items at the conclusion of promotion/event.
  • Ensures collateral materials for promotions and events are displayed prior to and recovered at the conclusion of each project.
  • Establishes reports and systems to monitor actual expenses compared to budget and takes necessary action to meet budget guidelines.
  • Assists management in disseminating information about events to all impacted operating departments.
  • Interfaces with operating departments to ensure timely coordination of all events.
  • Executes budgets for individual promotions, records expenditures, charts budget variances.
  • Maintains security and confidentiality of files, records and lists.
  • Acts as master of ceremonies as needed.
  • Oversees expenditures to ensure budget requirements are met.
  • Coordinates all décor requirements for promotions.
  • Communicates all events information to operating departments to ensure timely coordination of all promotions.
  • Determines staffing needs and work schedules necessary to implement promotions.
  • Works with the Promotions Manager to ensure public awareness of events.
  • Conducts personal behavior and selects, trains, coaches, counsels, appraises and retains direct reports who consistently perform actions and behaviors that reinforce the Company's Mission and Values.
  • Maintains awareness of changes in the marketplace that may impact the nature of promotions planned at the Hard Rock Hotel & Casino.
  • Develops department members' knowledge and skills through education, training, coaching, and corrective counseling.
Qualifications

High School Diploma required or the equivalent combination of education and/or experience. College degree in Marketing or Public Relations preferred. Strong guest relations experience of at least two years required. Three years relevant experience in casino environment, promotions, productions, public speaking, or public relations strongly preferred. Strong knowledge of MS Office and Excel required.

Work Environment:

  • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Must be able and willing to work a variety of schedules, as position requires incumbent to work long hours, including evenings, weekends and holidays.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change.

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