Concierge Host

6 months ago

North Sydney, Australia FIRST CONTACT Full time

Location: North Sydney Salary: AUD Industry Standards

Are you an enthusiastic individual who thrives on creating a warm and inviting atmosphere for others?

Step into the realm of First Contact, the unparalleled leader in Workplace Services throughout Australia We take great pride in being a service-focused business that prioritises people in all aspects of our operations.

We serve clients from various industry sectors, including banking, infrastructure, government, technology, entertainment, and even prominent landlord groups in Australia.

**Here's a glimpse of what you'll focus on**:
Going beyond conventional greetings, you will serve as the ultimate "states person" on the building and its surroundings, ensuring everyone feels a sense of convenience, exclusivity, and belonging.

Your day-to-day responsibilities will be anything but ordinary. While stationed at the Concierge desk, you won't be confined - we want you to engage with tenants, retailers, and visitors throughout the Lobby and building precinct. Your proactive interactions with people will elevate their experiences to exceptional levels.

Playing a pivotal role in delivering unforgettable customer experiences and events will be a significant part of your duties. This could involve organizing charitable fundraisers, creating surprise and delight moments with special giveaways, or orchestrating engaging activities. You will be the driving force behind the excitement.

This role involves periods of walking, standing, sitting, and manual handling, ensuring your workday remains dynamic and engaging.

**What you'll bring to the role**:
You should possess prior experience in customer-facing roles within an office, hotel, or hospitality environment. Your innate ability to connect with individuals from diverse backgrounds, cultivate genuine rapport, and nurture relationships will be invaluable. Your motivation will arise from forming authentic connections, meticulously attending to details, adeptly following processes, and dedicating yourself to achieving comprehensive outcomes.

You will work autonomously while collaborating within a team of other service providers, creating a seamless and cohesive workplace experience.

**Why you should choose First Contact**:
Flexible Roster - Enjoy the convenience of a Monday to Friday schedule with shifts between 7 am and 7 pm, giving you evenings and weekends off.

Competitive Compensation - We recognize and value your skills and dedication by offering a salary that surpasses industry standards.

FC Wellness - We prioritise a positive work environment. Our FC Wellness app offers our people access to diverse physical, personal, and mental health services, supporting overall well-being

Recognition and Rewards - Our outstanding reward and recognition program allows you to earn vouchers from various retailers, acknowledging your exceptional contributions. Hassle-Free Wardrobe - Say goodbye to the hassle of ironing work shirts We provide a supplied corporate wardrobe and convenient dry-cleaning services. Career Advancement Opportunities - Demonstrate your commitment to First Contact, and we'll provide you with a platform to advance your career. Thriving

Work Environment - Our contracts place us in the city's most prestigious and cutting-edge buildings, offering an extraordinary workplace experience.

Are you ready to embark on a professional journey like no other? Join our team today and become a vital part of this exciting adventure

Together, let's create a workplace experience that leaves a lasting impression.

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