Sales Development Representative

4 weeks ago


Brisbane, Australia Moncel Full time

**About Us**

Moncel is one of the fastest-growing companies in the online education space. With 7 international brands, and operations in Australia, Canada and the United States, we are an exciting blend of the technology and learning sectors. Our company is made up of a rapidly growing team of talented professionals focused on delivering the highest standard of online training to the food and hospitality sectors worldwide.

Over the last decade, our start-up has grown from a small team of 2 in Brisbane, Australia to a global group determined to improve the way online education is performed.

In addition to our business goals in commercial training & education services, we are proud of our commitments to charitable activities. Moncel regularly engages with and donates to organisations that support the community in the area of public health, as well as helping feed tens of thousands of people each year.

**About the Role**

Moncel is currently hiring for a Sales Development Representative on a 6-month fixed-term contract. The role requires fluent/exceptional English language skills. Communication and tenacity is the key to this role. We seek someone who enjoys speaking with people from all walks of life, is a good listener, and can win customers over. Your ability to communicate successfully and create a rapport with the customer is the key to success in this position.

As a Sales Development Representative, you will be responsible for identifying potential customers, generating new business opportunities, and managing leads through the sales pipeline. You will work closely with the sales team to ensure that our company’s sales goals are met. You must be passionate about what our organisation offers and truly believe in our vision. Your enthusiasm must come through on every call to guarantee that customers enjoy speaking to you.

**What You’ll Do**
- Identify potential customers and generate new business opportunities for the company
- Contact and qualify potential customers for the sales team
- Set appointments and follow up on leads
- Track progress toward meeting sales goals
- Collaborate with the sales team to develop strategies for reaching sales targets
- Use customer relationship management (CRM) software to manage leads and sales activities
- Stay up-to-date on market trends, competition, and industry developments
- Commit and work towards the mission and growth of the business
- Demonstrate our core values every day in all internal/external interactions
- Work alongside our Sales Leadership to foster the success of the entire team

**Who You Are**
- Knowledge of sales techniques and strategies
- A high performer with 3-5 years experience in a customer service or sales role
- Strong problem-solving and negotiation skills
- Time management and organisational skills
- Ability to work independently and as part of a team
- Flexibility and adaptability to change
- A desire to learn and grow in the sales field
- Good software skills - we work on Macs and use a wide variety of web-based software, so we're looking for someone who feels comfortable with new technologies.
- A "can do" attitude to getting tasks done quickly and accurately
- Intermediate skills using Google Docs & Sheets (or MS equivalent)
- Excellent verbal and written communication skills

**What We're Offering**
- A competitive salary package
- Flexible/remote working environment
- A very positive, friendly and fulfilling work environment

**Please Note**

We are an equal opportunity employer. All applicants must be authorised to work in Australia. Any applicants not meeting this criteria will not be considered eligible for the position.



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