Customer Service

3 weeks ago


Brunswick, Australia The Dirt Company Full time

The Dirt Company

Are you a people person? Do you love being organised? Are you tech -savvy? And are you looking for a permanent position (either full time or part time) in a company that takes care of people and the planet?

Then stop scrolling

We're looking for a customer service / community manager and we might just be looking for you.

We’re a little team with a big dream.

The Dirt Company is on a mission to make products that do less harm a better choice.

We create sustainable, beautiful and affordable laundry products with an aim to reduce our waste streams as much as possible through in-house waste management. And we do it all from our warehouse and office here in the heart of Brunswick, Naarm.

Over the past 6 years we’ve grown from a party of 1 to a party of 13, and now we’re looking to expand again.

In our biased opinion, we have one of the nicest and most supportive customer bases on the planet.
At over 100,000 people strong, they come to us for advice on washing, advice on sustainability and to share their thoughts on how we’re helping them in their daily lives. Oh, and they send us love notes.

We’re looking for someone who can take care of their questions and concerns, and nurture a great community spirit.

We think the role would be a great fit for you if:

- You’re organised and thorough - a messy inbox annoys you
- You’re articulate, you can empathise and read a room, even when you can’t see it
- You love going the extra mile to deliver a great experience
- You’re a good planetarian and the mission “Do less harm” excites you
- You love working as part of a team

The role can be performed either in a permanent part time (at least 3 days a week) or full time capacity, and is an in-person role from our office in Brunswick.

In a day, you will probably:

- Serve customers who come and visit us at our warehouse shop
- Implement customer requests in our system
- Work closely with our Dispatch Coordinators to ensure any changes/updates to orders are processed
- Troubleshooting delivery issues
- Report on brand and customer sentiment

Requirements/experience:

- Minimum availability 3 days per week (Monday is essential).
- Some experience in admin is ideal, but a demonstrated organisational aptitude is enough

**Benefits**:

- Grassroots opportunity in a growing online retail business
- Work directly with the founder Frankie and other senior management
- Fun environment working alongside the marketing and operations teams
- Free fruit, snacks, and a coffee machine in the office (if you’re not an ex-barista there are plenty already working here)
- Permanenet part-time / full time employment paid and sick leave benefits


  • Customer Service

    6 months ago


    Brunswick, Australia Chefs Choice Meats Full time

    Chefs Choice Meats is an industry leading Foodservice company based in Melbourne. We are looking for an energetic person to fill our early morning shift. The job calls for basic data entry skills with attention to detail. All training will be provided on the job. Based in Brunswick, Monday to Friday starting time 1 am to complete your 8 hour...


  • Brunswick, Australia Antico Coffee Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction is an opportunity to make a positive impact? If so, we want you to join our team as an Inbound Customer Service representative! As an Inbound Customer Service Representative, you will be the first point of contact for our...


  • Brunswick, Australia Royal Foods Full time

    **Location** - Brunswick, VIC**Work Type** *** - Full Time or Part Time- Well established Australian business with a great culture - Attractive salary & flexible working hour options - On the job training & skills development **A great opportunity for a team player who takes pride in offering exceptional customer service** **About Royal Foods** We’re...


  • Brunswick, Australia YMCA Recreation Full time

    Develop your career in customer service in this supported leadership role - Role located at Brunswick Baths - $61,230 per annum + super | Full-Time - Our Vision is a better tomorrow where all people can belong._ As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with...


  • Brunswick, Australia TK Capital Group Full time

    **About the Role** **Urgent~** Location: Brunswick Job type: Full time/Part time Occupation: Asian food restaurant Duties will include: - Cash Management - Customer Service - General cleaning - Some filling of shelves We are looking for: - Previous experience in restaurant environment - Customer service experience - Team player and out going...


  • Brunswick, Australia The Dirt Company - The Dirt Company Full time

    The Dirt Company - The Dirt Company We're looking for someone to join our growing team to take care of our customers, and being the interface between our customers and our growth and operations teams. - Part-time, flexible position - Purpose-led, growing company - Snacks! Coffee! Biscuits! We're a small but mighty team of 10 who enjoy good coffee in the...


  • Brunswick, Australia BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Brunswick, Australia A1 Bakery Full time

    We are a fun, fast-paced work environment, serving our community, making great food and great coffee is our specialty. Making great coffee and having a fun personality is what we are looking for in our next employee. If hired, you would be responsible for making coffees, including lattes, cappuccinos etc. Being experienced in this field would be...


  • Brunswick, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Brunswick, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service

    6 months ago


    Brunswick, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - On-site**Industry**: - Transport & Rail**Location**: - Brunswick - Victoria**Salary**: $90,000.00 - $90,000.00 Yearly **Reference**: - BH-26555- ABOUT THE COMPANY - Boutique Australian-owned freight forwarder with a head office. With sustained year-on-year growth with valued and loyal customers,...


  • Brunswick, Australia Nationwide Debt Collection Full time

    Do you have customer service experience and enjoy adhoc duties? Looking for a job where you can grow with great team members and environment? We are the market leader in our field with over 15 years in the industry. We specialise in helping clients resolve their issues, which provides great job satisfaction! **What we offer you** - Fantastic Salary -...

  • Customer Service

    1 month ago


    Brunswick East, Australia Ancient memories Full time

    We are looking for 3-4 reliable, friendly people to join our team as floor staff at Ancient Memories located on Lygon Street, Brunswick East. In this role you will be responsible for taking orders, making/serving drinks and clearing finished tables while providing excellent customer service and maintaining a clean space. HOURS: 16-30 hours per week key...


  • Brunswick, Australia Roll'd Full time

    **Join the Roll'd Family as a Team Member: Customer Service Champion** Are you passionate about delivering exceptional customer experiences with a sprinkle of interest in food handling? Roll'd Vietnamese invites YOU to join our Barkly Square team as a Team Member: Customer Service Champion! **Why Roll'd?** At Roll'd, we believe that food is a universal...


  • Brunswick, Australia DJI STORE PTY LTD Full time

    **Are you passionate about innovation, drones, and photography? Do you excel in sales and love delivering solution-oriented services? If so, D1 is your ideal next step!** **About D1 Store**: D1 Store proudly stands as Australia's First and Only Authorised Retail Store for drones and related technology. Established in 2017, we have expanded to 8 Stores...


  • Brunswick, Australia DJI STORE PTY LTD Full time

    **Are you passionate about innovation, drones, and photography? Do you excel in sales and love delivering solution-oriented services? If so, D1 is your ideal next step!** **About D1 Store**: D1 Store proudly stands as Australia's First and Only Authorised Retail Store for drones and related technology. Established in 2017, we have expanded to 8 Stores...


  • Brunswick, Australia Telstra Full time

    Employment TypePermanentClosing Date30 Dec 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...


  • Brunswick, Australia Woolworths Full time

    **Customer Service Team Member**: Be it the checkout or customer service desk, you’re all about going the extra mile to serve our customers. As part of this role, you may be required to collect trolleys from around the store, the connecting car park and surrounding areas. Rotation in all areas is a team effort, from customer queries to scanning groceries,...


  • Brunswick East, Victoria, Australia Repco Full time

    About RepcoRepco is a leading provider of automotive aftermarket parts in Australasia, with over 400 stores across the region. We pride ourselves on our passionate and caring team culture, which prioritizes customer satisfaction above all else.


  • Brunswick East, Victoria, Australia Brunswick Full time

    Job OverviewBrunswick, a leader in the marine industry, is seeking a highly skilled Marine Sales and Customer Service Representative to join its team.Job DescriptionThe successful candidate will be responsible for managing incoming leads, engaging with potential customers, and scheduling appointments for the sales team. This role involves collaborating with...