Customer Service

6 months ago


Brunswick, Australia Veritas Recruitment Pty Ltd Full time

**Work Type**:

- Permanent - Full Time**Work Mode**:

- On-site**Industry**:

- Transport & Rail**Location**:

- Brunswick - Victoria**Salary**:
$90,000.00 - $90,000.00 Yearly

**Reference**:

- BH-26555- ABOUT THE COMPANY
- Boutique Australian-owned freight forwarder with a head office. With sustained year-on-year growth with valued and loyal customers, our client has built a caring and intimate environment.
- ABOUT THE ROLE- DUTIES- Ensure all files are complete in CW1
- Ensure customer queries are attended to promptly
- Input all costing and rates into job orders
- Provide regular status updates to a portfolio of clients
- Ensure shipment files are passed onto Customs and Transport complete and on time

SKILLS AND EXPERIENCE- 5 year minimum experience in a small forwarder environment
- Previous experience with CW1 or forwarding software an advantage
- Exposure to working in a team environment
- Ability to work autonomously on a trade lane
- Strong computer skills (Excel/Word/PowerPoint)

COMPANY CULTURE
- Small team, working closely with the owner and key stakeholders. This is a relaxed environment where staff know what is required and are left to maintain and execute tasks on their desk. This team suits a motivated and self-driven operator.
- **BENEFITS**:
- Full freight forwarding exposure on end-to-end operations
- Exposure to the inner workings of a freight forwarding operation
- Work on a national scale and with valued clients
- Inner-Northern suburbs


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