Member Services Consultant

6 days ago


Sydney, Australia Impact HR Consulting Full time

Full Time
- Sydney
- Posted 3 hours ago

**One Agency**

One Agency is an Australian owned, international company located on the northern beaches. We have been recognised as a finalist in the Real Estate Industry NSW Awards for excellence, BRW Fast 100, and listed in the Top 10 Real Estate Networks in Australia. One Agency is a disrupter, launched in 2008. We empower real estate professionals through our unique model to establish and run their own successful businesses utilising our striking branding and support.

About the role

This is a full-time position working in our brand-new Head Office space in Brookvale. The Member Services role is an integral part of One Agency’s close-knit head-office team. Whilst you will be providing support across a variety of tasks related to assisting new and existing members throughout their initial sign-up stage and on-going success, there’s also a variety of other ad-hoc activities to keep you busy.

Key Responsibilities and Accountabilities
- Responsible for supporting the Member Services Manager across a variety of tasks, including ensuring all new and existing member processes are completed in a timely and professional manner
- Be confident working with appropriate software &systems
- Create and maintain Member files and invoices
- Manage the merchandise and inventory of our online store
- Provide support to assist with marketing activities
- Co-ordinate our annual Awards to meet the high standards of One Agency

Essential and Desirable Skills

**Experience**
- Substantial experience with the MircoSoft Office Suite
- Ability to learn and use other industry related software
- Experience in the Real Estate Industry (highly desirable)
- Experience with Salesforce, Active Campaign, Big Commerce, Xero, WordPress (Ideal, but not essential)

**Personal qualities & behavioural traits**
- Ability to work with mínimal supervision
- Excellent written and verbal communication skills
- Extensive time management and organisational skills
- Strong problem solving and innovation skills
- Ability to work in a flexible, multi-tasking environment



  • Sydney Central Business District, Australia HCF Full time

    **About rt health** There aren't many organisations in Australia that can lay claim to such a long history or to being Australia's first registered health fund, but we can. rt health is a not for profit organisation that provides health cover to transport and energy industry employees and continues to grow today to ensure we provide simple health insurance...


  • Sydney, Australia B & K Consulting Full time

    **Member Care Consultant**: **Sydney NSW** **Full time** **$80,000 - $85,000 Annually** - Award-winning super fund - Sydney CBD - 3 days in the office, 2 days at home - Career progression and positive team environment - Award-winning super fund - Sydney CBD - hybrid working model, 3 days in the office 2 days at home - Career progression and positive team...


  • Sydney, Australia Heritage and People's Choice Full time

    Member Service Consultant - Flinders Street On 1 March 2023, two of Australia's most successful member-owned banking organisations merged, to form Heritage and People's Choice - Australia's leading mutual banking organisation. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland...


  • Sydney, Australia Heritage and People's Choice Full time

    Member Service Consultant - Flinders Street On 1 March 2023, two of Australia's most successful member-owned banking organisations merged, to form Heritage and People's Choice - Australia's leading mutual banking organisation. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland...


  • Sydney, Australia HCF - Member Growth Full time

    About the Role As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices. This Full-time position is based in our HCF Macquarie Centre Branch.  Responsibilities Embrace face-to-face and telephone needs-based selling,...


  • Sydney, Australia Mayday Recruitment Full time

    Opportunity to grow and progress your career within the business - Hybrid working model - work flexibly form the office and at home - Great company benefits and idea office location in Parramatta MAYDAY are delighted to be recruiting for multiple Customer Service Consultants for a well-known and ever growing health insurance company based in...

  • Change Manager

    3 weeks ago


    Sydney Olympic Park, Australia INDEX Consultant Full time

    **About INDEX Consultants**: INDEX Consultants delivers technology solutions to drive business success. We are part of a $6.9B Tokyo-based global group, with Australian offices in Melbourne, Sydney, Canberra and Brisbane. We take great pride in being trusted advisors to the Public, Financial Services, Energy & Resources, Health and Education...


  • Sydney, Australia Davidson Group Services Full time

    **Installation Consultant** **Sydney** **Office based role.** The Installation & Professional Services division is charged with Installing core product, the System into new and existing. **RESPONSIBILITIES** Reporting to the Team Leader, the Installation Consultant is responsible for the presentation, configuration, training, and support of onboarding...


  • Sydney, Australia HCF - Member Health Full time

    About HCF At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and...

  • Service Consultant

    2 weeks ago


    Sydney, Australia Ebas Group Full time

    **The Company EBAS Group is excited to partner with a leading player in the MarTech industry. Our client is at the cutting edge of marketing technology, specialising in advanced omnichannel customer engagement platforms. As a subsidiary of a major multinational corporation, they uniquely combine the vigour of a fast-growing startup with the robust resources...


  • Sydney, Australia Australian Military Bank Full time

    Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we are all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services...


  • Sydney, Australia Bupa Dental Care Full time

    **Posted** 22/11/2023 **Job Number** 26564 **Full/Part** Full Time **Posting End Date** 20/12/2023 **About the Role** As the Additional Services Consultant, you will be responsible for providing coaching and support to care home administrative teams in maintaining and executing the Additional Services program. You will be required to travel at...

  • Esd Consultant

    1 week ago


    Sydney, Australia Davidson Group Services Full time

    **About the Company** With over 20 years of expertise, this organisation is a global leader in environmental and advisory solutions. Partnering with clients through project life cycles, this group has established themselves as talented environmental and business consultants, providing tailored solutions, delivering on strategy and design, compliance and...


  • Sydney, Australia Goodlife Health Clubs Full time

    14-Nov-2023 FLG/1761947 Sydney - Southern Suburbs - Category: - Sales- Position Type: - Full Time- Application Close Date: - 14-Dec-2023**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium...


  • Sydney, Australia Goodlife Health Clubs Full time

    02-Apr-2024 FLG/1786661 Sydney - CBD and Inner Suburbs - Category: - Sales- Position Type: - Full Time- Application Close Date: - 02-May-2024**About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97...


  • Sydney, Australia Dental Corporation Full time

    About the Role As the Additional Services Consultant, you will be responsible for providing coaching and support to care home administrative teams in maintaining and executing the Additional Services program. You will be required to travel at times. This is a 6 month full time fixed term contract. Benefits of Bupa Supportive, collaborative, and caring...


  • Sydney, Australia Dental Corporation Full time

    About the Role As the Additional Services Consultant, you will be responsible for providing coaching and support to care home administrative teams in maintaining and executing the Additional Services program. You will be required to travel at times. This is a 6 month full time fixed term contract. Benefits of Bupa Supportive, collaborative, and caring...


  • Sydney, Australia people2people Full time

    Temporary position with a potential to extend permanently - Fast paced and fun environment - Supportive team and training provided The Company Join this leading Medical Insurance company, as a customer service consultant to help manage the inbound calls from members. Being the first point of contact for the customers is a crucial role within the business...


  • Sydney, Australia people2people Full time

    Temporary position with a potential to extend permanently - Fast paced and fun environment - Supportive team and training provided The Company Join this leading Medical Insurance company, as a customer service consultant to help manage the inbound calls from members. Being the first point of contact for the customers is a crucial role within the business...

  • Services Consultant

    7 days ago


    Sydney, Australia MYOB Full time

    Hi! And thanks for stopping by! We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...