Hospital Benefits Manager

1 month ago


Sydney, Australia HCF - Member Health Full time

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

About the role

In this role, you will assist with the development and implementation of Hospitals & Medical Benefits (HMB) Purchasing and Network Strategies.

Key responsibilities

  • Develop and maintain effective relationships and communication with key stakeholders to ensure continuous engagement. 
  • Assist with preparation of second tier default rates and schedules, prostheses and Medicare benefits schedule changes. 
  • Manage disputes raised by hospital provider agreements, escalate as appropriate to Head of Hospital and Medical Benefits. 
  • Participate in the renewal of Provider agreements, in partnership with the Hospitals Relationships Managers as appropriate. 
  • Assist with drafting and preparation of Provider agreements and manage terminations in consultation with Hospitals Relationship Managers

About you

To be successful in this role, you will demonstrate the following qualifications, experience and skills:

  • Extensive contract administration experience in a health industry environment.
  • Experience in monitoring performance and compiling reports and presentations.
  • Ability to work collaboratively with senior executives and lead implementation of change programs.
  • Strong analytical, organisation and prioritisation skills.
  • Enjoy contributing to the team, creating a positive work environment.
  • Excellent MS Office skills, with the ability to use programs to facilitate analysis.

Culture & Benefits

Purpose-driven passion
At HCF, we’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

  • 50% subsidy on HCF hospital and/or extras cover
  • 18 weeks of parental leave for all new parents
  • Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
  • Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – vacancy@hcf.com.au to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date



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