Customer Service Representative
1 month ago
**Job no**: 493107
**Work type**: Full-time
**Location**: Docklands, Boxhill, Dandenong
**Categories**: Collections
Join our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver high levels of customer service to provide tailored repayment solutions based on the customers’ unique situation.
**In this role, you will;**
- Manage inbound & outbound customer call
- Assisting customers to formulate sustainable payment solutions
- Adhering to a schedule for maximum productivity
- Detailed and accurate file action notes for all interactions
- Comply with client & company policies & procedures
**What you'll bring;**
- Computer literacy skills including Microsoft Office Suite
- Previous customer service experience - desired
- Australian Citizenship, due to clearance requirements
**What happens next;**
We recruit for 3 locations - Dandenong, Box Hill and Docklands. To start, we host group **Assessment Centres** at our head office in the Melbourne CBD. It's an opportunity for you to meet leaders from some of our teams, engage with them face-to-face, and learn more about recoveriescorp and what we do.
**What’s in it for you;**
Working at Recoveriescorp you will join a hardworking and supportive team. You will gain industry-specific knowledge, and your contribution will help our customers to overcome situations of financial difficulty, enabling them to move forward into a financially sustainable future.
You will also have access to a hybrid work environment, an allowance to update your home office and opportunities for professional development.
Other benefits you can access include a half day on the last Friday of every month, employee discounts, income protection insurance, 24/7 EAP support, discounted health insurance + health and wellness initiatives, an annual unplugged day to support your wellbeing and cultural holiday swap to celebrate the days that mean the most to you.
Do you possess a passion for customer service, whether from your experience in face-to-face interactions or in a contact centre? Are you eager to expand your skills and embrace new challenges? Then we want to hear from you
**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.**
**About Us;**
Recoveriescorp has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and we’re pleased to see our people live this mission everyday
We understand that in order to achieve our mission, we must engage a workforce that represents the diverse communities and customers we support across Australia and New Zealand.
**Advertised**: 19 Sep 2024 AUS Eastern Standard Time
**Applications close**:
-
Customer Service Representative
4 weeks ago
Dandenong, Victoria, Australia AJ Recruitment Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
4 months ago
Dandenong, Australia Zen DB Solutions Full time**Customer Service Representative** **Excellent opportunity to work for a** Company with a highly respected name in it's industry Organise Supply and service to industrial machines at client businesses Customer Service (Dayshift) Casual probation upto 6 months with a view to permanency Applicants with previous experience working as a customer service...
-
Customer Service Representative
5 months ago
Dandenong, Australia Vic Recyclers Full timeLocation: Dandenong South Position: Customer Service Representative Industry: Automotive Are you passionate about cars and providing exceptional customer service? We're a leading car buying company based in Dandenong South, and we're looking for a Customer Service Representative to join our team. If you have previous experience in the car industry and are...
-
Customer Service Representative
3 weeks ago
Dandenong, Victoria, Australia Corinthian Doors Full timeAbout Our OpportunityWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Corinthian Doors. As a key member of our customer service team, you will play a vital role in delivering exceptional service and support to our valued customers.Key Responsibilities:Schedule deliveries and assist with showroom...
-
Customer Service Representative
3 weeks ago
Dandenong, Victoria, Australia Corinthian Doors Full timeAbout Our OrganisationCorinthian Doors is a leading manufacturer of timber doors, renowned for its quality, innovation, and design. With a strong presence in Australia and internationally, we strive to deliver exceptional service and quality to our valued customers.About the RoleWe are seeking a skilled Customer Service Representative to join our...
-
Customer Service Representative
1 month ago
Dandenong, Australia Recoveriescorp Full time**Job no**: 493108 **Work type**: Full-time **Location**: Docklands, Boxhill, Dandenong **Categories**: Collections Working as a Customer Service Representative, you will be the front line of our operations, forging meaningful connections with our valued customers. You will deliver high levels of customer service to provide tailored repayment solutions...
-
Customer Service Representative
3 weeks ago
Dandenong, Australia Electra Cables Full timeElectra Cables is a leading supplier of electrical cables, accessories and components in Dandenong South, Victoria. We are currently seeking a dynamic and customer-oriented Customer Service Representative to join our team. **Requirements**: - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment - Attention to...
-
Customer Service Representative
5 months ago
Dandenong, Australia Electra Cables Full timeElectra Cables is a leading supplier of electrical cables in Dandenong South, Victoria. We are currently seeking a dynamic and customer-oriented Customer Service Representative to join our team. **Duties**: - Process orders - Resolving issues - Various office admin duties **Requirements**: - Excellent communication and interpersonal skills - Ability to...
-
Customer Service Representative
3 weeks ago
Dandenong, Victoria, Australia Rauland Australia Full timeJob Summary:We are seeking a highly skilled and motivated Brand Representative to join our team at Rauland Australia. As a Brand Representative, you will be responsible for developing and maintaining close working relationships with clients and hospital staff, educating patients on our product and services, and successfully converting discussions into...
-
Customer Service Representative
7 days ago
Dandenong, Victoria, Australia Ventura Bus Lines Full timeAbout Ventura Bus LinesVentura Bus Lines has been a trusted transportation provider since 1924, serving the community with reliable and sustainable bus services.We are a secure and robust employer within an essential services industry, offering a positive workplace culture that values diversity, inclusion, and continuous improvement.The OpportunityAs a...
-
Customer Service Representative
5 months ago
Dandenong, Australia Express Staffing Consultants Full timeOur client an **Australian Owned, Family Business** are a leading supplier of **Bouquets, Edible Flowers and Gift Hampers** made with quality products, are on the lookout for a **Customer Service Representative** to join their team on a **permanent, full-time basis** at their Head Office in **Dandenong**. The working hours will be **9am - 5pm, Monday to...
-
Customer Service Representative
3 weeks ago
Dandenong, Australia Corinthian Doors Full timeDandenong, VictoriaAbout our Organisation As Australia's largest timber door manufacturer, Corinthian Doors has taken its famous brand around the world, securing an international reputation for quality, innovation and design. About our Opportunity As a Customer Service Representative, you will be an integral team member supporting customers with...
-
Customer Service Representative
1 month ago
Dandenong, Victoria, Australia AJ Recruitment Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at AJ Recruitment. As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist with external and internal customer relationships,...
-
Customer Service Representative
3 weeks ago
Dandenong, Victoria, Australia Corinthian Doors Full timeAbout Our OpportunityWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Corinthian Doors. As a key member of our customer service team, you will play a vital role in delivering exceptional service and support to our valued customers.Key Responsibilities:Schedule deliveries and assist with showroom...
-
Customer Service Representative
3 weeks ago
Dandenong, Victoria, Australia AJ Recruitment Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our busy Customer Service Department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist with external and internal customer relationships to ensure a...
-
Customer Service Representative
3 weeks ago
Dandenong, Australia Corinthian Doors Full timeAbout our Organisation As Australia's largest timber door manufacturer, Corinthian Doors has taken its famous brand around the world, securing an international reputation for quality, innovation and design. About our Opportunity As a Customer Service Representative, you will be an integral team member supporting customers with enquiries as well...
-
Retail Customer Service Representative
3 weeks ago
Dandenong, Victoria, Australia Telstra Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Telstra Retail team as a Retail Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide outstanding customer service and...
-
Customer Service Representative
3 weeks ago
Dandenong, Victoria, Australia AJ Recruitment Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our busy Customer Service Department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist with external and internal customer relationships to ensure a...
-
Customer Service Representative
3 weeks ago
Dandenong, Victoria, Australia AJ Recruitment Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our busy Customer Service Department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist with external and internal customer relationships to ensure a...
-
Customer Service Representative
4 months ago
Dandenong, Australia Sharp & Carter Full timeDandenong South location with an immediate start - Permanent role - $60,000 plus super - Career progression encouraged within this growing business **About the role**: Are you an enthusiastic person who enjoys collaborating with internal and external stakeholders?! This is a varied and dynamic role that focuses on customer service and transport...