Renewals Sales Representative

2 weeks ago

Melbourne, Australia Splunk Full time

**Renewal Sales Representative**:
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey

**Role**:
As the Renewal Sales Representative, you will be responsible for managing & selling Term, Cloud and perpetual license renewals of Splunk's industry-leading software, working in close cooperation with Sales and Success Management teams to improve retention, minimize churn risk, and drive growth. You will have a consistent track record of success renewing Term Licences and/or Cloud Subscriptions, with growth, and in building beneficial, positive relationships with customers, the broader account management team, and channel partners.

This position carries a sales quota.

**Responsibilities**:

- Manage a sales territory carrying an individual renewal rate target in contract renewal and growth.
- Meet/exceed assigned renewal rate and retention targets
- Working on a rolling 4 quarter cycle, engaging with the broader account team, partners and customer health data to identify renewal risk, and partner on remedial actions aimed at securing an on-time renewal
- Identify expansion opportunities to generate additional revenue (upsell/cross-sell), driving those opportunities to closure and/or ensuring that the appropriate account management resources are engaged to maximize the opportunity
- Manage renewals from opportunity to invoice, understanding pricing and contractual obligations.
- Predictable Forecasting - Demonstrated success in predictably and consistently delivering monthly and quarterly forecasts through strong opportunity management.
- Pro-actively identifying issues that may impact a renewal and engaging all available resources to resolve
- Track non-renewal, pending, and lost renewals, including reasons for cancellation
- Support evolving operational processes aimed at improving renewal efficiency, effectiveness, accuracy and insight generated from renewals performance.

**Requirements**:

- Sales or Renewals experience with Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), Software-as-a-Service (SaaS), and data /analytics across a diverse customer base with a demonstrated ability to meet or exceed a sales target for retention and/or growth
- Ability to create and communicate business value through data, networking, app dev, and analytics technology
- C-level poised, confident executive presence and polish, and excellent listening skills.
- Collaborates cross-functionally to ensure adoption and lifetime value by aligning solutions to high-priority customer initiatives, adoption, value realization, and ultimately high customer satisfaction
- Expertise in team selling with sales, customer success, pre-sales, partners, and services.
- Experience in a sales function that includes both direct customer interaction and working within a channel sales model
- Works jointly with the wider Account Team to accurately score the health of customers and to Identify and Mitigate renewal risk up to a year ahead of renewal date.
- Manage accounts by building and developing client relationships through personalised contact, understanding of client’s needs, probing for expanded opportunity and use cases and ability to communicate solution values of products & services
- Excellent organisational skills with the ability to prioritise tasks, take initiative and work proactively with mínimal supervision.
- Attention to detail through data analysis, logical thinking and collaboration.
- Has a team mentality. Willing to grow and help other RSR teammates grow by offering and accepting wisdom and help when needed.
- Strong product understanding, system knowledge, and processes to manage a pipeline of opportunity.

  • Inside Sales Representative

    5 months ago

    Melbourne, Australia Advance Careers Full time

    Work in the fast growing world of renewable energy! - Great company culture - Great career progression opportunity The Company: As a reputable energy provider, our client is committed to investing heavily in Australian renewables, and is an integral player in the Australian energy market. They provide bespoke solutions to commercial clients by helping them...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Victoria, Australia bta Sales Full time

    About the RoleThe Customer Service Representative will be responsible for delivering exceptional customer service by handling phone and email enquiries, offering updates, and managing any changes or delays in orders.Main ResponsibilitiesProvide outstanding customer service by resolving customer complaints and inquiries in a timely and professional...

  • Sales Representative

    5 months ago

    Melbourne, Australia EnergysaversAU Full time

    **Job Summary**: Strong communication and motivation Self-driven Prior sales experience ENERGY SAVERS AU is hiring D2D Representatives to provide our VIC - VEU products. Whether you're new or experienced, join our team to drive awareness, offer free products, and contribute to renewable energy solutions. **RESPONSIBILITIES** - Conduct door-to-door visits...

  • Renewable Energy Sales Professional

    2 weeks ago

    Melbourne, Victoria, Australia Insight Resourcing Pty Ltd Full time

    About the RoleWe are seeking a skilled Renewable Energy Sales Professional to join our virtual sales team in Melbourne. As part of this team, you will play a crucial role in accelerating the shift towards sustainable energy by making renewable energy accessible and affordable for everyone.The BusinessGlobal EnergyTech powerhouse 1KOMMA5 has entered the...

  • Renewable Energy Sales Specialist

    3 weeks ago

    West Melbourne, Victoria, Australia Solargain Full time

    Solargain is a leading national company helping Australians access reliable and renewable energy at home. We are a dynamic and professional organisation specialising in the supply and installation of solar PV, battery storage, and solar hot water systems.As a Renewable Energy Sales Specialist, you will be responsible for educating potential customers on the...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Victoria, Australia bta Sales Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at bta Sales. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling phone and email enquiries, and managing orders from start to finish.Main ResponsibilitiesProvide outstanding customer service through phone...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Victoria, Australia bta Sales Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at bta Sales. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Main ResponsibilitiesProvide outstanding customer service through phone and email enquiries, updates, and...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Victoria, Australia bta Sales Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling phone and email enquiries, and managing orders from start to finish.Key ResponsibilitiesProvide outstanding customer service through...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Victoria, Australia bta Sales Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesProvide timely and effective responses to customer...

  • Inside Sales Representative

    1 week ago

    Melbourne, Australia Fortinet Full time

    Location: Australia (Sydney, Melbourne) Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Inside Sales...

  • Renewable Energy Sales Professional

    4 days ago

    Melbourne, Victoria, Australia Insight Resourcing Pty Ltd Full time

    About UsGlobal EnergyTech and Renewables powerhouse 1KOMMA5 is a leading player in the sustainable energy industry. With operations in 7 countries and plans for further global expansion, we are pioneering the solar and sustainable energy sector by seamlessly integrating in-home solar and renewable products with cutting-edge digital technology.The RoleWe are...

  • Renewable Energy Sales Director

    4 days ago

    Melbourne, Victoria, Australia ACRWORLD Full time

    About UsOur client is a leading player in energy storage solutions, driving the transition to a renewable future through innovative technology with a global presence.Job SummaryWe are seeking an experienced Sales Director to lead our APAC sales efforts, driving revenue growth and expanding market presence. The ideal candidate will leverage their expertise in...

  • Renewable Energy Sales Consultant

    1 month ago

    West Melbourne, Australia Solargain Full time

    Solargain is a dynamic and professional organisation specialising in the supply and installation of solar PV, battery storage, and solar hot water systems. We are a leading national company helping Australians access reliable and renewable energy at home. Based in West Melbourne, you will be responsible for educating potential customers...

  • Renewable Energy Sales Specialist

    1 week ago

    Melbourne, Victoria, Australia Insight Resourcing Pty Ltd Full time

    About the RoleWe are seeking a talented Renewable Energy Sales Specialist to join our team. As a sales professional, you will be responsible for attending virtual meetings with pre-qualified customers and effectively positioning our solar and renewable energy products to meet their needs.Our ideal candidate will have a minimum of 3+ years of experience...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Victoria, Australia bta Sales Full time

    About the RoleMain tasks:Provide exceptional customer service by handling phone and email enquiries, offering updates, and managing any changes or delays in orders.Other tasks:Drive business development by identifying new opportunities and developing project strategies.Organise returns and manage credit authorisations from start to finish.Process quotes and...

  • Customer Service Representative

    4 weeks ago

    Melbourne, Victoria, Australia bta Sales Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at bta Sales. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building lasting relationships with our clients.Key ResponsibilitiesProvide outstanding customer service through phone and email...

  • Subscription Sales Representative

    5 months ago

    Melbourne, Australia Pure Storage Full time

    Company Overview: **BE PART OF BUILDING THE FUTURE.** What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, - all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data...

  • Renewal Specialist

    5 months ago

    Melbourne, Australia NetApp Full time

    About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We...

  • Solar Energy Sales Representative

    1 month ago

    Melbourne, Victoria, Australia Insight Resourcing Pty Ltd Full time

    About the RoleWe are seeking a highly motivated and results-driven Solar Energy Sales Representative to join our team in Melbourne. As a key member of our In-Home Solar Sales Team, you will be responsible for educating homeowners about the benefits of solar energy and guiding them through the process of going solar.Key Responsibilities:Conduct in-home...

  • Renewals Specialist

    5 months ago

    Melbourne, Australia SmartBear Full time

    **About SmartBear** As a Renewals Specialist, you will secure renewal revenue in your market and ensure customer retention by building and developing enduring relationships with elite customers. By understanding customer's unique business challenges, the SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive...