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International Operations Specialist

4 months ago

Macquarie Park, Australia International SOS Full time

**About the role**:
**Our Next Induction Date: 4 April 2024**

If you enjoy helping people, have excellent communication skills, and thrive in a fast-paced environment, then we want to hear from you now.

**Requirements**:

- Passionate about helping people with a naturally empathetic approach
- Great at building and maintaining relationships with multiple stakeholders
- Attention to detail with a commitment to adherence to policies and procedures including data protection
- Experience working in a customer centric process driven business
- Solution oriented, ability to work well under pressure with a collaborative approach in a demanding environment
- Flexibility to work as part of a rotating roster without restrictions
- Extensive experience in a customer service role with a high level of professionalism

**What We Offer**:

- Comprehensive 8-week induction group training, a mix of classroom and on the job experience
- Supportive, collaborative & friendly team culture
- Structured remuneration and progression program, enabling you to grow your career within a global organization
- Collaboration with colleagues from other assistance centers located in each region to gain an international perspective and understanding on world topics and issues
- Exposure to the latest global medical and security updates and trends

**Working Hours**:

- 13 hour shifts
- Between 7 AM to 10 PM
- Rotating roster; 6-8 shifts per fortnight

Location: Office based environment, Sydney, Next to Wynyard Train Station