Nos Operations Manager
2 months ago
Drive a high performing team in ACT, Deakin
- Join a Global Company offering attractive remuneration
- Strong reputation delivering operational excellence
**About the Opportunity**
This is a mid-senior position reporting to the National Operations Support Manager. You will be contributing to the business goals and delivering an efficient and effective NOS team function which meets the requirements of the business. You will play a key leadership role in the NOS team providing leadership, management, and support to the team
This is a great opportunity to expand your skills and experience to drive innovation and operational excellence. Based in Deakin, ACT, this position is key to the success of Serco Immigration Services and requires effective and close working relationships with the National Operations Team, Centre Managers, General Managers, and the Operations Director for Immigration. Some of your responsibilities will include:
- Lead the NOS team leaders to deliver outcomes in line with contract and compliance targets for the Immigration business
- Actively lead and manage a team with multiple work streams and conflicting targets.
- Manage data collection for the updating of metrics to achieve productivity targets, eliminate errors and exceed contractual deliverables.
- Planning of team deliverables and activities.
- Ensure weekly team meetings with the NOS team are held and are efficient in updating the team in requirements.
- Management of HR processes related to Recruitment, Annual/Personal Leave and Retention.
- Foster a culture of high performance and employee Engagement consistent with Serco values.
- Limited interstate travel
**About You**
You are a motivated and experienced leader, with a track record of delivering high standards and results. You demonstrate exceptional integrity in everything you do and possess strong interpersonal and critical thinking skills. Your ability to build high levels of community and stakeholder engagement across a complex business is a priority which you use to ensure your team’s deliverables align to the business strategy. You have senior management experience with proven success in leading a large and successful team within a relevant operational services organisation. Your will be able to show extensive examples on how to keep your team engaged, motivated and continuously improving on business process and delivering on key performance indicators.
To be successful in this role you will excel at developing positive working relationships and operate with a high level of discretion and professionalism.
Above all you will be able to demonstrate strong commitment to and advocacy of our values of Trust, Pride, Innovation & Care.
- To be successful in this role, you will have:_
- The highest levels of personal integrity and ethical behaviour
- Tertiary qualifications in operations management, business administration or relevant field.
- Advanced computer literacy - Excel, Word and PowerPoint
- Demonstrate experience in a similar role
- The ability to thrive in a fast-paced and continuously changing and robust environment.
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes national police check as an essential selection component for this role._
**Serco and Proud**
At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.
**Join Us**
- Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._Video
We have other current jobs related to this field that you can find below
-
Nos Officer
2 weeks ago
Canberra, Australia Serco Full time**About the Opportunity** We have an exciting opportunity for a National Operations Support (NOS) Officer to join our team in Canberra. Reporting to the NOS Team leader, you will play a key role in the day-to-day running of the facility operations and support management. Operating in a fast paced and dynamic environment you will play a vital role towards...
-
Nos Officer
5 days ago
Canberra, ACT, Australia Serco Full timeAbout the OpportunityWe have an exciting opportunity for a National Operations Support (NOS) Officer to join our team in Canberra. Reporting to the NOS Team leader, you will play a key role in the day-to-day running of the facility operations and support management. Operating in a fast paced and dynamic environment you will play a vital role towards...
-
Nos Officer
5 days ago
Canberra, ACT, Australia Serco Full timeAbout the Opportunity We have an exciting opportunity for a National Operations Support (NOS) Officer to join our team in Canberra.Reporting to the NOS Team leader, you will play a key role in the day-to-day running of the facility operations and support management.Operating in a fast paced and dynamic environment you will play a vital role towards...
-
NOS Officer
5 days ago
Canberra, ACT, Australia Serco Full timeAbout the OpportunityWe have an exciting opportunity for a National Operations Support (NOS) Officer to join our team in Canberra. Reporting to the NOS Team leader, you will play a key role in the day-to-day running of the facility operations and support management. Operating in a fast paced and dynamic environment you will play a vital role towards...
-
NOS Officer
2 weeks ago
Canberra, Australia Serco Full timeAbout the OpportunityWe have an exciting opportunity for a National Operations Support (NOS) Officer to join our team in Canberra. Reporting to the NOS Team leader, you will play a key role in the day-to-day running of the facility operations and support management. Operating in a fast paced and dynamic environment you will play a vital role towards...
-
NOS Officer
5 days ago
Canberra, ACT, Australia Serco Full timeAbout the OpportunityWe have an exciting opportunity for a National Operations Support (NOS) Officer to join our team in Canberra. Reporting to the NOS Team leader, you will play a key role in the day-to-day running of the facility operations and support management. Operating in a fast paced and dynamic environment you will play a vital role towards...
-
National Operations Support Officer
3 weeks ago
Canberra, Australia Serco Full timeFantastic Employee Benefits - Professional paid development opportunities - Casual Employment **About you** You are an enthusiastic and positive customer focused individual with excellent attention to detail and a strong work ethic. You have exceptional verbal and written communication skills, and a courteous and congenial approach to resolving conflict....
-
National Operations Support Officer
3 weeks ago
Canberra, Australia Serco Full timeCome for a job stay for a career in a global Organisation - Professional paid development opportunities - Full Time Role **About you** You are an enthusiastic and positive customer focused individual with excellent attention to detail and a strong work ethic. You have exceptional verbal and written communication skills, and a courteous and congenial...
-
National Operations Support Officer
5 days ago
Canberra, ACT, Australia Serco Full timeCome for a job stay for a career in a global Organisation Professional paid development opportunities Full Time RoleAbout youYou are an enthusiastic and positive customer focused individual with excellent attention to detail and a strong work ethic. You have exceptional verbal and written communication skills, and a courteous and congenial approach to...
-
National Operations Support Officer
5 days ago
Canberra, ACT, Australia Serco Full timeFantastic Employee Benefits Professional paid development opportunities Casual EmploymentAbout youYou are an enthusiastic and positive customer focused individual with excellent attention to detail and a strong work ethic. You have exceptional verbal and written communication skills, and a courteous and congenial approach to resolving conflict. You thrive on...
-
Reporting and Insight Analyst
1 month ago
Canberra, Australia Serco Full time**About the Opportunity** Reporting to the National Operations Support (NOS) Reporting and Insight Manager, you will play a pivotal role in supporting the Reporting and Insight Analytics team. Your responsibilities will include maintaining reporting procedures to ensure compliance with internal control requirements and leveraging opportunities for system...
-
Operations Manager
5 days ago
Canberra, ACT, Australia Spring Professional Full timeLarge shopping centre group Exciting career advancement opportunity Shopping centre based roleWe are now seeking an Operations Manager to work across a well known shopping centre in Canberra.In this role the Operations Manager you will manage the day to day maintenance activities, participate in operational contract reviews and works alongside a wider centre...
-
Operations Manager
5 days ago
Canberra, ACT, Australia Spring Professional Full timeExciting opportunity in the shopping centre industry Exciting career advancement opportunity Shopping centre based roleSpring Professional now has an exciting opportunity available as Operations Manager working at a well known shopping centre in on the border of NSW/ACT.In this role the Operations Manager you will manage the day to day maintenance...
-
Operations Manager
1 week ago
Canberra, Australia Leidos Full timeCompany Description At Leidos we bring together science, engineering and technology to deliver smart solutions to our customers’ most complex challenges. Great ideas are our currency and every person is encouraged and enabled to be curious, open-minded and confident in bringing theirs to the table - to be inspired by what they can achieve and the impact...
-
Operations Manager
2 weeks ago
Canberra, Australia Leidos Full timeCompany Description At Leidos we bring together science, engineering and technology to deliver smart solutions to our customers’ most complex challenges. Great ideas are our currency and every person is encouraged and enabled to be curious, open-minded and confident in bringing theirs to the table - to be inspired by what they can achieve and the impact...
-
Operations Manager
5 days ago
Canberra, ACT, Australia Gough Recruitment Full timeJoin a thriving Shopping Centre and be part of a great teamEngaging and fun work environmentGreat culture and benefitsThe Company:Our client is a well-known property group who owns a portfolio of Shopping Centres throughout the ACT, NSW, VIC, and QLD.The Role: Operations/Facilities manager role for a shopping centre in Canberra. The function of the...
-
Operations Manager
2 months ago
Canberra, Australia Australian National University Full time551005 - Canberra / ACT, ACT, Australia, 2601 - Continuing - Closing on: May 21 2023 - Position Description **Classification**: Senior Manager 1 (Administration) **Salary package**:$122,133 - $127,967 per annum plus 17% superannuation **Terms**: Full Time, Continuing As the Operations Manager, you will drive a range of operational and continuous...
-
Operations Manager
2 weeks ago
Canberra, Australia Nixil Full time**Work options**: **Mon to Fri - Office Hours** **Must have a current NV1 or NV2 Clearance **Security Clearance Required for this role**: - ** Must have at least Negative Vetting 1 (NV1) security clearance, NV2 preferred.**: - ** Must be an Australian Citizen**: - ** Mon to Fri - office hours** Our client is a thriving organization experiencing...
-
Operations Manager
2 weeks ago
Canberra, Australia HAYS Full timeGreat opportunity with continued career progression **Your new company** Your new company is long-standing and well-respected brand specialising in manufacturing and supplying steel reinforcing products within Australia. Due to internal progression, they are seeking an Operations Manager to lead their team and grow within the business under the guidance of...
-
Operations Manager
5 days ago
Canberra, ACT, Australia Leidos Full timeCompany DescriptionAt Leidos we bring together science, engineering and technology to deliver smart solutions to our customers' most complex challenges. Great ideas are our currency and every person is encouraged and enabled to be curious, open-minded and confident in bringing theirs to the table - to be inspired by what they can achieve and the impact they...
