Business Engagement Manager
2 days ago
Exciting time to join a top 100 ASX listed business with big aspirations
- Improve the delivery and performance of systems, processes, and services within the remit of the Spring Office
- Hybrid working arrangement, working from home and in office
We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.
**This Opportunity**
As a **Business Engagement Manager**, you will support the Customer Operations Division (COPS) in establishing and driving the annual plan programs of work and has both direct and indirect leadership enablement of the Performance for Growth and Legacy Exit Programs. Initiatives will range across Capex, Opex and Go To Market, spanning the full project lifecycle from Idea through to Funding, Build, Delivery and benefits realisation. The role assists the in shaping, enablement and delivering overarching outcomes. Maintain a clear focus on sustainable results, enabling overall planning for COPS front door by providing transparency on progress and issues, driving accountability, and working across COPS and other teams to facilitate cross-functional collaboration.
**Responsibilities**
- Lead the design, implementation, monitoring and improvement of the delivery and performance of systems, processes, and services within the remit of the Spring Office, to continuously improve organisational results.
- Responsible for assisting the facilitation of front door engagement practices via the COPS front door, ensuring engagement is managed in a timely manner
- Problem Solving and removing ambiguity of dependencies of initiatives Either directly driven by COPS or Initiatives that impact COPS overall.
- Build and maintain effective relationships across all workstream where COPS is the enabler
- Accountable for supporting required interlocks across COPS working with all Workstreams, enabling program and COPS support team teams to coordinate estimations, backlog management and team mobilisation, as needed
- Follow planning and performance rituals to contribute towards overall COPS strategic roadmap - Manage a consolidated view of capacity, inflight initiatives, risks, gaps, and opportunities.
- Coaching stakeholders and initiative owners to strengthen our execution muscle
- Deliver our commitments as per Milestone Plan and resolving issues where relevant
- Supporting and monitoring COPS workstreams progress on transformation.
- Assist with the coordination of required ways of working activities
- Collaboratively support initiative owners and support in the weekly overview and planning of COPS workstream
- Contribute to COPS Program team reporting activities as required and as well enabling Springboard Meeting and Reporting cadence.
**Knowledge and Experience**
- Is results-driven, non-bureaucratic and removes time-wasting tasks with great negotiation Skills and Influencing for outcomes
- Demonstrated skills and experience in managing prioritisation of work across a matrix of stakeholders and domain delivery structures
- Ability to work in complex projects in an ever-changing environment
- Powerful oral and written communication skills including the ability to translate business needs into high level technology options/solutions and communicate complex findings and ideas in plain language
- You are highly analytical and yet commercially savvy with understanding of project management methodologies
- Good exposure using tolls like Excel, Power Point and JIRA
- Demonstrated skills in business project management, continuous process/systems improvement, and understanding of CARE systems and impacts.
- Strong analytical skills and high attention to detail with advanced stakeholder management skills
- Able to lead and coordinate meetings with diverse stakeholders
- Strong negotiation and influencing skills with a collaborative mindset
- Strong planning management and previous experience as a Business PM is preferred background is ideal
**Benefits and Perks**
- Flexible hybrid way of working (from home and office)
- ‘Stay Connected Mobile’ - Access to a free mobile plan
- ‘Stay Connected NBN’ - Access to a free NBN 100 plan
- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
**Bolder and better together**
**#LI-Hybrid #LI-JG1 #IND2**
Video
-
Business Develpment Manager
6 days ago
Sydney, Australia Universal Business Team Full timeThe Company Strata Green is a family-owned and operated company that has grown to become Australia's top supplier to the landscaping, environmental, horticultural, and construction industries. They have been in the market for over 20 years and have grown to be the one-stop shop for customers across Australia. With their core values of having a winning...
-
Business Engagement Lead
3 months ago
Sydney, Australia Avant Full timeAbout Avant Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and...
-
Business Engagement Manager
4 days ago
Sydney Central Business District, Australia Empire Careers Full timeContact Name : Adam Saunders Contact Phone : 07 3231 1213 Location : Sydney CBD Job Type : Permanent Job Salary : AU$140000.00 - AU$160000.00 per annum Our client is a global law firm with offices across 6 continents, with a big presence in Australia and the Asia Pacific. The Australian offices include Sydney, Melbourne and Brisbane. **What benefits...
-
Engagement Manager
7 months ago
Sydney, Australia Apptio Full timeOverview: **Overview** As an organization, Apptio has a very strong culture; it is open, transparent, and very customer focused. Leaders in the organization consistently showcase the following key attributes and look to build teams that embrace these qualities every day: - Growth Mindset - Dealing with ambiguity and change - Take ownership and has...
-
Engagement Manager
7 months ago
Sydney, Australia Databricks Full timeThe Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services life-cycle for our customers, from orchestrating the engagement to successful delivery and beyond. As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning,...
-
Multichannel Engagement Business Partner
7 months ago
Sydney, Australia Novo Nordisk Full timeMultichannel Engagement Business Partner **Category**:Project Management & Agile**Location**:Sydney, New South Wales, AU- **About the department** Novo Nordisk is a global pharmaceutical company with more than 55,000 employees around the world. We have established a strong foothold as the number one in diabetes care, haemophilia, obesity, and growth...
-
Engagement Manager: Premium Engagement
3 weeks ago
North Sydney, Australia SAP Full time**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
Engagement Manager: Premium Engagement
4 months ago
North Sydney, Australia SAP Full time**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
IT Business Engagement Lead X3
7 months ago
Sydney, Australia u&u Recruitment Partners Full timeSick of your travel commute into the CBD and keen to work close to home in the Norwest Business Park? Looking for a highly collaborative and authentic leader that values staff and their development? Passionate about business engagement and working with stakeholders to solve business problems through technology? Keen to work for an organisation that helps the...
-
Manager Engagement
3 months ago
Sydney, Australia NSW Reconstruction Authority Full timeOngoing full-time role, based in Parramatta and Sydney CBD with flexible work arrangement options - Clerk Grade 11/12, ($139,787- $ 161,663) plus super and annual leave loading **About the Agency** The NSW Reconstruction Authority is a statutory corporation that will improve how NSW plans for disasters and ensure that we recover from them faster. To...
-
Manager Engagement
3 months ago
Sydney, Australia NSW Department of Communities and Justice Full timeDivision: NRRC- Location: Sydney, NSW, AU, 2000- Req ID: 69577- Ongoing full-time role, based in Parramatta and Sydney CBD with flexible work arrangement options - Clerk Grade 11/12, ($139,787- $ 161,663) plus super and annual leave loading **About the Agency** The NSW Reconstruction Authority is a statutory corporation that will improve how NSW plans for...
-
Engagement Manager
7 months ago
Sydney, Australia British American Tobacco Full time**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** At BAT, we're transforming the future of our industry. With more than 200 brands in over 200 markets, we're a global leader with a...
-
Engagement Manager
6 months ago
Sydney, Australia British American Tobacco Full timeBAT is evolving at pace - truly like no other organisation. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! **BAT Australia is currently seeking an External Engagement Manager to bolster our team.** Purpose Statement: As the External Engagement...
-
Engagement Manager
6 months ago
Sydney, Australia Capgemini Full time**About Capgemini** Capgemini is a diverse collective of more than 350,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire...
-
Communication & Engagement Manager
6 days ago
Sydney, Australia Ampersand Full time**6 Month Contract + possibility for extension** **Pay: $918.40 / day + super** **Location: WFH and in any NSW office as required (Flexible working arrangement)** **Primary purpose of the role** The role provides specialist expert advice in the management of engagement programs, and builds and sustains collaborative relationships with a range of internal...
-
Manager Technology Business Engagement Asset and
4 months ago
Sydney, Australia nbn™ Full timeJob Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A bit about your role The Manager - Technology Business...
-
Business Engagement Partner
3 months ago
Sydney Western Suburbs, Australia NSW Corporate Services Full time**_Together we shape thriving communities, public spaces, places and economies._** - **Ongoing full-time opportunity**: - **Office location - Parramatta, Orange negotiable.**: - **Salary relative to experience and ranges from $120,859.00 to $133,183.00 + super** **What’s in it for me?** Join our team for a **fantastic culture** with dynamic...
-
Technology Business Partner
4 days ago
Sydney, Australia Genesis IT&T Pty Ltd Full timeA large end user based in Parramatta is actively recruiting an experienced Technology Business Partner/ Business Engagement Manager to join their team. **Essential responsibilities include**: - Proactively manage the relationship between business stakeholders and the Technology branch to align technology investments to business needs as well as the overall...
-
Manager Communications and Engagement
4 days ago
Sydney, Australia Bluefin Resources Full time**Leading Government Agency**: - **Develop, deliver and advise on future-focused communication and engagement strategies**: - **$918.40 per day + super** **About the company** This client is a leading Government Agency who is seeking an experienced Manager Communications and Engagement to join their team on a 9 month contract based in Sydney CBD. **Day...
-
Engagement Manager
3 months ago
Sydney, Australia Standards Australia Full time**02nd October, 2024**: **Who are we?** Standards Australia (SA) is the peak standards development organisation in Australia, with a rich history that dates back to 1922. Currently, we are undergoing a significant transformation and growth phase. In recent years, our workforce has doubled, and we now proudly employ over 300 professionals dedicated to...