Desktop Support Analyst

2 weeks ago


Sydney Western Suburbs, Australia u&u Recruitment Partners Full time

**Company Profile**:
Your new employer is an instantly recognisable brand within manufacturing and electrical products.

Having been in operation for over 100 years and employing over 140,000 staff this global giant is true Fortune 500 business.

Locally, the organisation has approximately 300 staff situated across several states.

The head office for Australia is based at Ryde and as such, this position would be required on-site 3 days a week.

**Responsibilities**:
**Key responsibilities**:
Providing professional and prompt remote & face-to-face support to end-users / customers;
Provide end users with regular updates on work that is being carried out;
Monitoring of critical infrastructure and ensuring that any critical issues are raised and dealt with accordingly;
Updating and improving on existing technical documentation;
Look for ways to improve on or enhance existing business process and technology; and

A desire to want to learn new technologies and further upskill

Your Skills & Experience

**We'd love to hear from you if you have**:
A minimum of 12-months of experience in a Desktop Support / Services Desk position;
Sound knowledge of Windows environments including Active Directory, Office 365 suite including admin, Exchange and SharePoint;
A fun, friendly and easy-going personality and a mindset of growth and continuous improvement;
A want and desire to further grow and develop your technical skills; and

Willing to take on new and exciting challenges

Next Steps

Please submit your resume in Word format only.

Matthew Downey.

SENIOR ASSOCIATE, TECHNOLOGY & BUSINESS CHANGE

Get in touch
Call me on 02 8825 6606
Visit me at the Greater Western Sydney offices
Connect with me on LinkedIn



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