Desktop Support Analyst
1 week ago
The Desktop Support Analyst is responsible for acting as the first point of contact for all IT queries and support the clients Sydney offices.
Responsibilities:
- Provide desktop & hardware support to the client's staff.
- Provide support for all business software to ensure strong reliability of service.
- Office 365 User support
- Windows Server Support
- Assist in the maintenance of the business SOE, including PC's and mobile devices.
- Maintain IT Documentation
- Assist the IT department with various IT projects.
- Promote a national set of IT standards across the whole business
Required Experience:
- 12 years Desktop Support (Level 1/2) experience in a small to medium sized business
- MCSA (Microsoft Certified Systems Administrator) or equivalent qualification
- Office 365 administration
- Exposure to cloudbased environments
- Strong working knowledge Windows Server, Windows 10.
- Strong working knowledge of Active Directory and Group Policy
- Working knowledge of SCCM/PDQ package creation.
- Strong communication and customer relationship skills.
- Friendly & approachable manner in dealing with staff
- Effectively prioritise support calls to achieve timely resolution
- Any familiarity with AutoCAD, Revit, Adobe Creative Cloud is a nice to have
David Stretch
Divisional Director, Experis- Aboriginal and Torres Strait Islander people are encouraged to apply._
- Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup_
State:
QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q
State:
QLD, licensee/s _Experis_ Pty Ltd, LHL-02014-Y5F6D
State:
SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
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