Call Centre Operator

4 weeks ago

Parramatta, Australia CGC Recruitment Full time

3-month Contract opportunity with NSW State Government
- Provide front-line customer support to members of the public
- Offices are based in Parramatta

We are looking for an experienced contact centre operator who has an extensive background in customer service, preferably within a call centre environment.
- 3-month contract opportunity with the NSW State Government
- Offices are based in Parramatta
- role commencing Jnauary 2023
- $32.16 per hour + super
- Award-winning training
- Provide front-line customer support to members of the public
- 35 hours per week, 7am -7pm rotating roster Monday to Friday excluding bank holidays

**Responsibilities**:

- Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards
- Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible
- Collect and compile information for, and prepare documentation and correspondence in line with quality and organisational requirements
- Provide a range of administrative and support services

**MUST HAVE**:

- Eligibility to work full-time in Australia
- Previous experience in **customer service is ESSENTIAL.**:

- Excellent customer service and communication skills
- Proficient in Microsoft office suite, particularly Outlook and Team
- Previous gov experience preferred but not essential

If you are an enthusiastic and passionate customer service officer and you enjoy interacting with customers over the phone to provide the best possible customer experience, please

  • Call Centre Operator

    4 weeks ago

    Parramatta, Australia Charterhouse Full time

    Job details Location: Parramatta Salary: $34.01 per hour Job Type: Contract Discipline: Call Centre & Customer ServiceReference: V-111301 Posted: 4 days ago Share this job Job...

  • Call Centre Operator

    4 weeks ago

    Parramatta, Australia Charterhouse Full time

    Job details Location: Parramatta Salary: $34.01 per hour Job Type: Contract Discipline: Call Centre & Customer ServiceReference: V-111301 Posted: 5 days ago Share this job Job...

  • Call Centre Operator

    2 weeks ago

    Parramatta, New South Wales, Australia Charterhouse Full time

    Job details Location: Parramatta Salary: $34.01 per hour Job Type: Contract Discipline: Call Centre & Customer ServiceReference: V Posted: about 17 hours ago Share this job Job description Multiple Inbound Call Centre Operator roles (x5) – NSW Government - Part Time • Paramatta Location• Initial 6-Month Contract – Possible Extension• $34.01 P/H +...

  • Call Centre Operator

    3 weeks ago

    Parramatta, Australia Charterhouse Full time

    Job details Location: Parramatta Salary: $34.01 per hour Job Type: Contract Discipline: Call Centre & Customer ServiceReference: V-111301 Posted: 9 days ago Share this job Job...

  • Call Centre Operator

    3 days ago

    Parramatta, Australia Charterhouse Full time

    Job details Location: Parramatta Salary: $34.01 per hour Job Type: Contract Discipline: Call Centre & Customer ServiceReference: V-111301 Posted: about 1 month ago Share this job ...

  • Call Centre Operator

    4 days ago

    Parramatta, New South Wales, Australia Charterhouse Full time

    Multiple Call Centre Operator roles – NSW Government Paramatta Location Initial 12-Month Contract $34 P/H + Super 37.5 hours P/W Start Date: 15/07/2024 NSW Government Agency is looking for multiple Call Centre Operators to provide support services to facilitate the operation of the department. Successful candidates will need to be able to work within a...

  • Call Centre Operator

    5 days ago

    Parramatta, Australia Charterhouse Full time

    Multiple Call Centre Operator roles – NSW Government •    Paramatta Location•    Initial 12-Month Contract•    $34 P/H + Super•    37.5 hours P/W •   Start Date: 15/07/2024 NSW Government Agency is looking for multiple Call Centre Operators to provide support services to facilitate the operation of...

  • Call Centre Operator

    2 months ago

    Parramatta, Australia Macro Recruitment Full time

    Full time permanent Call Centre Operator for a stable and premium organization in the Western suburbs of Sydney. For Call Centre or Customer Services workers interested in working for a Grade A1 security monitoring call centre in Sydney. Requires previous experience in a role handling a high volume customer enquiries, permanent residency and eligible for a...

  • Call Centre Operator

    2 weeks ago

    Parramatta, New South Wales, Australia Macro Recruitment Full time

    Full time permanent Call Centre Operator for a stable and premium organization in the Western suburbs of Sydney. For Call Centre or Customer Services workers interested in working for a Grade A1 security monitoring call centre in Sydney.Requires previous experience in a role handling a high volume customer enquiries, permanent residency and eligible for a...

  • Call Centre Operator

    3 weeks ago

    Parramatta, Australia Macro Recruitment Full time

    Full time permanent Call Centre Operator for a stable and premium organization in the Western suburbs of Sydney. For Call Centre or Customer Services workers interested in working for a Grade A1 security monitoring call centre in Sydney. Requires previous experience in a role handling a high volume customer enquiries, permanent residency and eligible for a...

  • Call Centre Operator

    3 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    $31.53 p/h + super - 3 Month Contract - Parramatta/WFH **Call Centre Operator | 3 Month Contract | $34.84 p/h Incl. Super** - $31.53 p/h + super - 3 Month Contract - Parramatta **About the Company** A large NSW government organisation is looking for a Call Centre Operator to work within a great team environment. This is located in Parramatta on a 3 month...

  • Call Centre Operator

    4 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    $32.16 p/h + super - 4 Month Contract - Parramatta / WFH **Call Centre Operator | 4 Month Contract | $33.76 p/h Including Super** - $32.16 per hour + super - 4 Month Contract - Parramatta / WFH **About the Company** Great opportunity to join a large NSW government organisation on a 4 month contract. This role will be in Parramatta/WFH. This position is on...

  • Call Centre Operator

    2 weeks ago

    Parramatta, New South Wales, Australia Ampersand Full time

    Duration:16/01/ /006/ month contract)- Location: Parramatta- Pay Rate:$32.16 per hour + SuperPrimary purpose of the role Provide high quality generalist service as the first point of contact for the contact centre customers. Receive inbound calls, obtain necessary information and utilise generalist knowledge to transfer customers to appropriate contact...

  • Call Centre Operator

    6 days ago

    Parramatta, Australia Ashdown Consulting Full time

    $32.16 p/h + Super + Penalties - 6 Month Contract - Parramatta/WFH **Call Centre Operator | 6 Month Contract | $35.53 p/h inc. Super + Penalties** - $32.16 p/h + Super + Penalties - 6 Month Contract - Parramatta/WFH **About the Company** An exciting opportunity to join a local NSW Government Organisation who strive to deliver a more consistent and...

  • Call Centre Operator

    2 weeks ago

    Parramatta, New South Wales, Australia Ashdown Consulting Full time

    $31.53 p/h + super 4 Month Contract Parramatta/WFHCall Centre Operator | 4 Month Contract | $34.84 p/h Incl. Super- $31.53 p/h + super 4 Month Contract ParramattaAbout the CompanyA large NSW government organisation is looking for a Call Centre Operator to work within a great team environment. This is located in Parramatta on a 6 month contract.About the Role...

  • Call Centre Operator

    3 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    $32.73 p/h + super - 12 Month Contract - Parramatta / WFH **Call Centre Operator | 12 Month Contract | $36.33 p/h Incl. Super** - $32.73 p/h + super - 12 Month Contract - Parramatta / WFH **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...

  • Call Centre Operator

    6 days ago

    Parramatta, Australia Ashdown Consulting Full time

    $34 p/h + super - 12 month Contract - Parramatta/Hybrid **Call Centre Operator** **|12 Month Contract | $37.57 P/H inc. Super** - $34 p/h + super - 12 month Contract - Parramatta/Hybrid **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...

  • Call Centre Operator

    2 weeks ago

    Parramatta, New South Wales, Australia Total Resource Solutions Full time

    Call Centre Operator - NSW Government Department3 month contract + Possible extensionPay: $35 per hour + SuperLocation: Bankstown (Office based)Hours: 35 hours per week on arotating roster between the hours of 8am and 6pmResponsibilities Provide a highlevel quality of customer service daily as the first point of contact for general enquiries for this...

  • Call Centre Operator

    2 weeks ago

    Parramatta, New South Wales, Australia Ashdown Consulting Full time

    $32.73 p/h + super 12 Month Contract Parramatta / WFHCall Centre Operator | 12 Month Contract | $36.33 p/h Incl. Super- $32.73 p/h + super 12 Month Contract Parramatta / WFHAbout the CompanyThis NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses...

  • Call Centre Operator

    2 weeks ago

    Parramatta, New South Wales, Australia Ashdown Consulting Full time

    $32.16 p/h + Super + Penalties 6 Month Contract Parramatta/WFHCall Centre Operator | 6 Month Contract | $35.53 p/h inc. Super + Penalties- $32.16 p/h + Super + Penalties 6 Month Contract Parramatta/WFHAbout the CompanyAn exciting opportunity to join a local NSW Government Organisation who strive to deliver a more consistent and efficient experience.About the...