Current jobs related to Call Centre Operator - Parramatta - Charterhouse
-
Call Centre Operator
4 weeks ago
Parramatta, Australia Macro Recruitment Full timeFull time permanent Call Centre Operator for a stable and premium organization in the Western suburbs of Sydney. For Call Centre or Customer Services workers interested in working for a Grade A1 security monitoring call centre in Sydney. Requires previous experience in a role handling a high volume customer enquiries, permanent residency and eligible for a...
-
Call Centre Operator
1 week ago
Parramatta, Australia Macro Recruitment Full timeFull time permanent Call Centre Operator for a stable and premium organization in the Western suburbs of Sydney. For Call Centre or Customer Services workers interested in working for a Grade A1 security monitoring call centre in Sydney. Requires previous experience in a role handling a high volume customer enquiries, permanent residency and eligible for a...
-
Call Centre Operator
3 months ago
Parramatta, Australia Ashdown Consulting Full time$32.16 p/h + Super + Penalties - 6 Month Contract - Parramatta/WFH **Call Centre Operator | 6 Month Contract | $35.53 p/h inc. Super + Penalties** - $32.16 p/h + Super + Penalties - 6 Month Contract - Parramatta/WFH **About the Company** An exciting opportunity to join a local NSW Government Organisation who strive to deliver a more consistent and...
-
Call Centre Operator
2 months ago
Parramatta, Australia Charterhouse Full timeCall Centre Operator role â NSW Government ⢠  Paramatta Location⢠  Hybrid Model⢠  $34 P/H + Superâ¢Â  37.5 hours P/W â¢Â  Start Date: ASAP - 30/06/25 This is an excellent opportunity for someone with customer service experience to join a dedicated and collaborative team to support the people of...
-
Call Centre Operator
4 months ago
Parramatta, Australia Ashdown Consulting Full time$32.73 p/h + super - 12 Month Contract - Parramatta / WFH **Call Centre Operator | 12 Month Contract | $36.33 p/h Incl. Super** - $32.73 p/h + super - 12 Month Contract - Parramatta / WFH **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...
-
Call Centre Operator
3 months ago
Parramatta, Australia Ashdown Consulting Full time$34 p/h + super - 12 month Contract - Parramatta/Hybrid **Call Centre Operator** **|12 Month Contract | $37.57 P/H inc. Super** - $34 p/h + super - 12 month Contract - Parramatta/Hybrid **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...
-
Call Centre Operator
3 months ago
Parramatta, Australia Randstad Full timeThis is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Call Centre Operator 10 RolesPay rate: $34 per hour + superStart Date: 15/07/2024End Date: 12 months from start date...
-
Call Centre Operator
3 months ago
Parramatta, Australia Ashdown Consulting Full time$34 p/h + super - 6 Month Contract - Parramatta **Call Centre Operator | 6 Month Contract | $37.74 p/h inc. Super** - $34 p/h + super - 6 Month Contract - Parramatta **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We are looking for someone to...
-
Call Centre Operator x10 | State Government
3 months ago
Parramatta, Australia Randstad Australia Remote Work Freelance Full timeThis is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Call Centre Operator 10 RolesPay rate: $34 per hour + superStart Date: 15/07/2024End Date: 12 months from start date...
-
Call Centre Specialist
2 weeks ago
Parramatta, New South Wales, Australia Ventia Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Coordinator. In this role, you will be responsible for providing exceptional customer service to our clients in the Housing industry.Key ResponsibilitiesRespond to medium volume inbound calls from Housing clients.Match client needs to...
-
Call Centre Team Member
2 weeks ago
Parramatta, New South Wales, Australia Charterhouse Full timeJob SummaryCharterhouse is seeking a skilled Call Centre Operator to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for handling high-volume calls, resolving customer inquiries, and maintaining accurate records.Key Responsibilities:Provide consistent high-quality customer service by...
-
Call Centre Operator
3 months ago
Parramatta, Australia Total Resource Solutions Full time**Call Centre Operator - NSW Government Department** 3 month contract + Possible extension Pay: $35 per hour + Super Location: Bankstown (Office based) Hours: 35 hours per week on a **rotating roster between the hours of 8am and 6pm** **Responsibilities** - Provide a high-level quality of customer service daily as the first point of contact for general...
-
Indigenous Call Centre Banker
3 weeks ago
Parramatta, Australia Westpac Group Full timeTeam dedicated to support our Indigenous Community Customers! - Based in Parramatta, starting November 2024Full time paid training provided, multiple permanent positions **How will I help?** Through our dedicated phone-based business, you will be part of a team of community minded bankers who make a difference to our customers by understanding who they are...
-
Call Centre Team Leader
1 month ago
Parramatta, Australia Randstad Australia Full timeThis presents a chance for you to work for the NSW Government, one of the largest employers in Australia. The Government fosters an inclusive and diverse workforce, offering enjoyable and supportive office atmospheres alongside flexible work arrangements.About your new roleAs a Contact Centre Team Leader, you will be responsible for leading a team and play a...
-
Call Centre Consultant
3 months ago
Parramatta, Australia Terry Shields Toyota Full timeWe are looking for a Call Centre Consultant Superstar to join a newly established Business Development Centre (BDC) Team within our Dealership. Working well on your own and within a team, you are a proactive self-starter ready to exceed the expectations of our guests. Carrying out various tasks, everyday will be different. You will work collaboratively...
-
Collections - Customer Service Call Centre
4 months ago
Parramatta, Australia Collection House Group Full timeParramatta CBD location, a short walk from the station and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - No collections experience required! Supportive training and career progression + gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end...
-
Contact Centre Operator
3 months ago
Parramatta, Australia DFP Recruitment Services Full time**Job description**: - **Multiple NSW Government opportunities in Parramatta**: - **Initial 3 Month contract with possibility of extension**: - ** $34 per hour + super**: - ** Monday to Friday (7am-7pm rotating roster)** Our NSW State Government client is currently seeking multiple Contact Centre Operators for initial 3 month contracts with the...
-
Call Centre
4 months ago
Parramatta, Australia Credit Corp Full timeParramatta CBD location, a short walk from the station and local shops and eateries - No weekends or late nights! Monday - Friday 8:30AM - 5:00PM - No collections experience required! Supportive training and career progression - gain a Cert III and IV in Financial Services **Credit Corp** is Australia's largest provider of sustainable financial services to...
-
Parramatta, Australia Quay Appointments Full timeExpression of Interest- Customer Service Officer/ Call Centre Customer Service Officer Parramatta 6 month contract $32 - $35p/h + super Job Description: Are you passionate about providing exceptional customer service and eager to make a positive impact on the community? Quay Appointments are seeking skilled and compassionate Customer...
-
Contact Centre Operator
3 months ago
Parramatta, Australia DFP Recruitment Services Full time**Job description**: - **Multiple NSW Government opportunities in Parramatta**: - **Initial 5 Month contract with possibility of extension**: - ** $34 per hour + super**: - ** Monday to Friday (7am-7pm rotating roster)** Our NSW State Government client is currently seeking multiple Contact Centre Operators for initial 5 month contracts with the...
Call Centre Operator
4 months ago
Job details
Location: Parramatta Salary: $34.01 per hour Job Type: Contract Discipline: Call Centre & Customer Service
Reference: V-111301 Posted: 4 days ago
Share this job
Job description
Multiple Inbound Call Centre Operator roles (x5) – NSW Government - Part Time
• Paramatta Location
• Initial 6-Month Contract – Possible Extension
• $34.01 P/H + Super
• 25 hours P/W - 5 hrs P/D on a Rotating Roster (between 7am and 7pm)
NSW Government Agency is looking for multiple Call Centre Operators on a contract basis to provide support services to facilitate the operation of the department. Successful candidates will need to be able to work within a high volume, high pressure and constantly evolving contact centre environment.
The Role:
• Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and external customers.
• Maintain accurate records and databases in the inhouse software systems.
• Receive inbound calls, obtain necessary information and utilise generalist knowledge to transfer customers to appropriate contact centre specialists in a courteous, accurate and efficient manner.
• Liaise with customers the up-to-date practices and procedures within the department.
• Other administrative duties as required.
Skills/Experience:
• 2-3 years’ experience in a call centre or customer service role
• Excellent written and verbal communication skills
• Previous gov experience is preferred but not required
• Proficient in Microsoft office suite, particularly Outlook and Teams
• Specific software will be taught however contractors need to be technically savvy and can pick up systems quickly.
• Strong problem-solving abilities, especially in a fast-paced environment
• The successful contractors will be working on a 7am-7pm rotating roster Monday to Friday, excluding public holidays (work the same shift for a 4 week period and then transition into another shift).
How to Apply:
If this role sparks an interest and you feel like you tick the boxes, please click ‘APPLY’ now.
Note, only successful applicants will be contacted.