National Manitou Technical Trainer/troubleshooter

4 weeks ago


Sydney, Australia Jungheinrich Full time

**28th June, 2023**:
**About us**:
Jungheinrich is one of the world’s largest & most successful intralogistics and materials handling equipment providers. Headquartered in Hamburg, Jungheinrich employs over 19,000 people across 41 countries and in 2021 the company recognised a record revenue of €4.1 Billion.

Within Australia, our headquarters is located in Adelaide and we have 250 employees across 6 offices nationally. We attribute our growing national footprint to our committed team as well as our high quality products.

**About the role**:
Due to ongoing growth, we have an opportunity for a National Manitou Technical Trainer/Trouble-shooter for Field Service department to be based in either Brisbane/ Sydney/ Melbourne. You will be part of our highly valuable Field Service Division who are responsible for servicing and repairing our Manitou forklift trucks.

**Core Responsibilities**:

- Upskilling JHA Manitou technicians
- Technical support of service engineers during customer visits (troubleshooting)
- On the job technical training
- Responding to technician technical queries
- Be instrumental in technical support escalation process
- Experience with managing tasks, working independently
- Manitou and Technical product knowledge
- Training for tools and diagnostic software
- Training basic modules and product updates
- Commissioning support for Specialised equipment
- Assistance with warranty matters and TI Campaigns
- Promote completion of factory campaigns in branches
- Providing training assistance
- Interstate travel

**What you can expect at Jungheinrich**:
We recognise that the commitment of our employees is the basis for our success and we continuously invest in talent. We encourage a culture of openness, integrity and mutual respect everywhere, all the time.

Be part of a secure group that is geared towards sustainable, profitable growth and a solid financial position. It's your chance: Realize with us the big goals that we have set for ourselves - with a lot of energy and a lot of innovative strength.

**What’s in it for you**:

- Above industry & highly competitive wages
- Supportive team culture with a genuine focus on work-life balance - Monday to Friday
- Access to corporate health insurance benefits amongst others
- Fully equipped Luxury Service Vehicle
- Laptop and mobile phone
- Company provided and laundered uniform
- Job security with an international market leader
- Continuous training opportunities both locally and interstate
- Opportunity for career progression
- Recognition for your contributions

**How to Apply**:
We are proud of our leading reputation within the industry

If you share our bold vision of shaping the future of intralogistics, we invite you to click "Apply" to submit your cover letter and resume.



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