Night Manager I Novotel Surfers Paradise
4 weeks ago
**Novotel Surfers Paradise is conveniently located in the heart of Surfers Paradise and our beautiful iconic beaches. The hotel features 408 rooms, along with a variety of dining options including The Restaurant, Blvd Café and Bar, Pool bar and room service. We offer a professional and relaxed atmosphere, providing genuine hospitality for our guests. For our guests wanting to unwind, we offer a heated outdoor swimming pool & spa, tennis courts and a gym. For our conferencing & events guests, we have 6 modern function rooms available, accommodating up to 500 delegates.**
**The opportunity**:
In your role you will report to our Guest Welcome Manager and be an integral part in the front office team as the hotel representative in the absence of senior management and working with the Front Office Leadership team to balance guest expectations, colleague needs and profitability.
Your success in this job will be largely dependent on your ability to run a smooth night shift operation as well as your strong organisational and communication abilities plus your keen eye for detail to make the necessary adjustments to ensure accuracy of the Hotel’s reporting.
**Some of the things you’ll be doing**:
- Coaching, training and developing our night team to ensure a warm and friendly service is consistent for all guests.
- Working closely with the Guest Welcome Manager to effectively control front office wage costs and maximising revenue opportunities.
- Proactively managing guest engagement & feedback with the utmost professionalism.
- Ordering stock and minimising wastage to ensure expenses are controlled within the department.
- Working together with trust so that colleagues and management meet the goals of the Hotel.
- Rostering and inducting your team members within their first week of employment.
- Balancing the Hotel’s daily accounts, including preparation of financial reports
- Monitoring the safety and security of our colleagues, guests, visitors and hotel property
- Openly communicate with the team ensuring regular team briefings to share key information and handovers between the reception and night audit teams.
- Accurately closing off & rolling over the PMS
**What we’re looking for**:
- Previous experience as a Hotel Night Manager in a 200+ Hotel with multiple outlets
- A hands on and approachable management style
- Previous experience with preferably OPERA, MICROS, purchaseplus and Timetarget desirable
- The ability to ability to motivate, train and lead a diverse and guest focused team.
- Excellent communication skills & a high standard of grooming & presentation
- Hold a current RSA and First Aid Certificate
- A meticulous attention to detail.
- A solution focused attitude, uses initiative and strong problem-solving skills.
- The ability & flexibility to work full-time across a 7 day working environment at night between the hours of 11pm and 7am including week-ends and public holidays.
**Benefits**
- Car parking, colleague meals and uniforms provided
**What’s in it for you**:
- Paid birthday or wellness leave
- Free staff meals during shift
- Generous ACCOR perks including discounted accommodation and restaurant’s
- Enhanced paid parental leave
- A collaborative, vibrant culture
- Professional development opportunities
- ACCOR Career Milestone and birthday celebrations
- A reward and recognition program with monetary and non-monetary incentives
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
We have other current jobs related to this field that you can find below
-
Night Manager I Novotel Surfers Paradise
2 weeks ago
Gold Coast, Queensland, Australia AccorHotels Full timeNovotel Surfers Paradise is conveniently located in the heart of Surfers Paradise and our beautiful iconic beaches. The hotel features 408 rooms, along with a variety of dining options including The Restaurant, Blvd Café and Bar, Pool bar and room service. We offer a professional and relaxed atmosphere, providing genuine hospitality for our guests. For our...
-
Events Planner I Novotel Surfers Paradise
3 weeks ago
Gold Coast, Australia AccorHotels Full time**Novotel Surfers Paradise is conveniently located in the heart of Surfers Paradise and our beautiful iconic beaches. The hotel features 408 rooms, along with a variety of dining options including The Restaurant, Blvd Café and Bar, Pool bar and room service. We offer a professional and relaxed atmosphere, providing genuine hospitality for our guests. For...
-
Gold Coast, Queensland, Australia AccorHotels Full timeNovotel Surfers Paradise is conveniently located in the heart of Surfers Paradise and our beautiful iconic beaches. The hotel features 408 rooms, along with a variety of dining options including The Restaurant, Blvd Café and Bar, Pool bar and room service. We offer a professional and relaxed atmosphere, providing genuine hospitality for our guests. For our...
-
Gold Coast, Australia AccorHotels Full timeNovotel Surfers Paradise is a family friendly hotel located in the heart of Surfers Paradise. With 408 rooms, including 2 penthouses, the hotel offers a range of amenities for guests to enjoy during their stay. In-room dining is available for those who prefer to dine in the comfort of their own room, while the Blvd Cafe and Bar, Pool Bar and Buffet Breakfast...
-
Guest Experience Team Leader I Novotel Surfers
2 weeks ago
Gold Coast, Queensland, Australia AccorHotels Full timeNovotel Surfers Paradise is conveniently located in the heart of Surfers Paradise and our beautiful iconic beaches.The hotel features 408 rooms, along with a variety of dining options including: Restaurant, in-room dining, pool bar and Blvd Café and Bar. We offer a relaxed and family friendly atmosphere, providing genuine hospitality for our guests. For our...
-
Talent & Development Partner I Novotel Surfers
2 weeks ago
Gold Coast, Queensland, Australia AccorHotels Full timeAbout this opportunityWe are seeking a dynamic and experienced Talent & Development Partner to join our team. This is a key role within our organization, responsible for driving and implementing strategic talent management initiatives across the Hotel.Reporting to the Talent and Culture Manager a typical week in this role involves:Building strong...
-
Public Area Attendant
2 weeks ago
Gold Coast, Australia Soul Surfers Paradise Full time**Peppers Soul Surfers Paradise** is centrally located within the tourism hot spot of Queensland’s Gold Coast and within walking distance of the light rail. Peppers Soul towers above the ocean short offering a selection of one, two and three Bedroom apartments over 77 levels. Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their...
-
Guest Service Agent
1 week ago
Gold Coast, Australia Soul Surfers Paradise Full time**Peppers Soul Surfers Paradise** is centrally located within the tourism hot spot of Queensland’s Gold Coast and within walking distance of the light rail. Peppers Soul towers above the ocean short offering a selection of one, two and three Bedroom apartments over 77 levels. Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their...
-
Assistant Electorate Officer
2 weeks ago
Gold Coast, Australia Parliamentary Service Full timeDo you want to help your community and work with Members of Parliament and local people? Do you enjoy working in a diverse and exciting work environment that keeps you on your toes? If this sounds like you, then don't miss this amazing opportunity! We are looking for a casual Assistant Electorate Officer to join the team of the State Member for Surfers...
-
Concierge
4 weeks ago
Gold Coast, Australia Soul Surfers Paradise Full time**Peppers Soul** is a beachfront hotel towering 77 storeys over the rest of Surfers Paradise and offering prestigious luxury accommodation. From its valet parking to its impressive beachfront views and the HYDE Paradiso restaurant everything about this landmark hotel represents Luxury. Do you go the extra mile to create a memorable guest experiences? Join...
-
Guest Service Agent
4 weeks ago
Gold Coast, Australia Soul Surfers Paradise Full time**Peppers Soul** is a beachfront hotel towering 77 storeys over the rest of Surfers Paradise and offering prestigious luxury accommodation. From its valet parking to its impressive beachfront views and the HYDE Paradiso restaurant everything about this landmark hotel represents Luxury. Do you go the extra mile to create a memorable guest experiences? Join...
-
Guest Service Agent
2 weeks ago
Gold Coast, Queensland, Australia Soul Surfers Paradise Full timePeppers Soul Surfers Paradise is centrally located within the tourism hot spot of Queensland's Gold Coast and within walking distance of the light rail. Peppers Soul towers above the ocean short offering a selection of one, two and three Bedroom apartments over 77 levels. Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their rooms...
-
Assistant Manager
4 weeks ago
Gold Coast, Australia Soul Surfers Paradise Full time**Peppers Soul** is a beachfront hotel towering 77 storeys over the rest of Surfers Paradise and offering prestigious luxury accommodation. From its valet parking to its impressive beachfront views and the HYDE Paradiso restaurant, everything about this landmark hotel represents Luxury. We are seeking a motivated professional with a passion for service to...
-
Guest Service Agent
2 weeks ago
Gold Coast, Queensland, Australia Soul Surfers Paradise Full timePeppers Soul is a beachfront hotel towering 77 storeys over the rest of Surfers Paradise and offering prestigious luxury accommodation. From its valet parking to its impressive beachfront views and the HYDE Paradiso restaurant everything about this landmark hotel represents Luxury.Do you go the extra mile to create a memorable guest experiences? Join our...
-
Assistant Manager
2 weeks ago
Gold Coast, Queensland, Australia Soul Surfers Paradise Full timePeppers Soul is a beachfront hotel towering 77 storeys over the rest of Surfers Paradise and offering prestigious luxury accommodation. From its valet parking to its impressive beachfront views and the HYDE Paradiso restaurant, everything about this landmark hotel represents Luxury.We are seeking a motivated professional with a passion for service to join...
-
Room Attendant
4 weeks ago
Gold Coast, Australia Soul Surfers Paradise Full time**ABOUT THE PROPERTY** **Peppers Soul** is a beachfront hotel towering 77 storeys over the rest of Surfers Paradise and offering prestigious luxury accommodation. From its valet parking to its impressive hatted Hyde Paradiso restaurant and expansive wine cellar, everything about this landmark hotel represents refinement. **ABOUT THE ROLE** Work in a...
-
Talent & Culture Manager
2 weeks ago
Gold Coast, Queensland, Australia Accor Full timeCompany DescriptionAbout Novotel Surfers Paradise...Perfectly located in vibrant Surfers Paradise, steps away from stunning beaches, exciting nightlife, and world-renowned theme parks, our hotel offers convenience and adventure. Explore Australia's most famous stretch of beach, indulge in thrilling activities, or savour local culinary delights. Feel like...
-
Manager The Local
4 weeks ago
Gold Coast, Australia Australian Venue Co. Full time**Job no**: 519771 **Work type**: Salaried **Location**: Gold Coast **Categories**: Venue Management The Local Tavern Surfers Paradise is an exciting place to be!, we are seeking a vibrant, passionate professional Manager to join the team and assist in the daily operations alongside our Venue Manager. Who wouldn't want to be part of a team known for...
-
Disability Support Worker
2 weeks ago
Gold Coast, Queensland, Australia I-HDS Full timeNB: If you are currently studying or are a new graduate with a certificate in Disability, Aged Care, or any relevant qualifications in the health sector e.g., Mental Health, Diploma/Bachelor of Nursing, please applyIf you are from the following locations we'd love to hear from youLocations:Gold Coast QLD, Surfer Paradise QLD, Nerang QLD, Molendinar QLD,...
-
Assistant Manager
4 weeks ago
Sunshine Coast, Australia Novotel Full timeCompany DescriptionNovotel Sunshine Coast Resort and Convention Centre, where luxury meets playful charm! With over 370 rooms, a refreshing pool, a vibrant Lagoon for water activities, mouth-watering dining options, a modern 1500-person capacity facility, attracting both Australian and International conference and event markets, our coastal resort is a...
