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Client Service Officer Roles

4 months ago

Lidcombe, Australia NSW Department of Communities and Justice Full time

Division: Courts, Tribunals and Service Delivery- Location: Lidcombe, NSW, AU, 2141- Req ID: 58315- Support front-line services in a unique working environment
- Diverse and inclusive organisation with opportunity for career progression
- Generous leave entitlements and access to fitness passport
- Australia’s top public sector employer

**_Recruiting now to fill immediate ongoing, temporary and casual vacancies on a full time or part time basis and create a talent pool to fill future ongoing and temporary roles over the next 12 to 18 months._**

**The Roles**

Client Service Officer (Salary - $67,975 - $73,901 + super and annual leave loading)

Assistant Client Service Officer (Salary - $32,914 - $64,429 + super and annual leave loading)

The Coroner’s Court is responsible for managing deaths, fires or explosions reported to a Coroner.

The Assistant and Client Service Officer roles are part of the Court registry team which provide administrative and court support to Coroners. They are responsible for communicating with, and delivering services to Coroners, families, court users and stakeholders.

The roles require you to work in a fast paced, dynamic and sensitive operational environment, while maintaining a high quality of output and engagement with all court clients. The roles may present opportunities for regional travel.

Persons seeking to work at the Coroners Court need to be compassionate and empathetic and have a high level of personal resilience.

**What we’re looking for**
- Someone who is proactive and is able to think on their feet, display empathy and maintain the utmost discretion and professionalism
- Confident in liaising with a wide range of stakeholders
- Strong communication and time management skills
- Experienced and confident with new technology and good attention to detail
- Someone who holds a professional demeaner in the workplace and in their communication - both written and verbal

**Essential requirements**
- Circuit and relieving staff are required to possess a current Drivers Licence and be willing to travel, including overnight stays.

**Are you ready to join us?**

Attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) demonstrating that you have the capabilities we are looking for and meet the requirements of the role.

**Applications close **- 11.59pm on Friday 3 February 2023

**Got a question?**

For more information about the role or what it’s like to work for DCJ, please contact:
**We do work that really matters**

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.