Administration Support Officer

2 weeks ago

Melbourne, Australia RACV Full time

RACV Head Office | Melbourne CBD location
- New Opportunity | 12-month Fixed Term Contract| Hybrid working
- Competitive Salary | Discounts on selected RACV products

**Great things start here**

Become part of an iconic, ever evolving, purpose-driven organisation. You’ll be challenged and inspired by a team who backs each other, in a workplace people enjoy coming to.

**About the Opportunity**

Reporting to the Lead Business Analyst Employee Remediation, you will provide high quality, reliable and confidential administrative support to members of the Project team.

**This could be just the right role for you**

You will focus on the processing of payments and communications to both current and former RACV staff and the processing of employee queries relating to the payments made.

Project activities will span:

- The preparation of data to support review activities to calculate any missed entitlements
- The execution of tasks to support the accurate communication to employees of upcoming payments
- The execution of tasks to collect updated payment details from former employees (including calling employees direct)
- The execution of tasks to support the accurate payment of employees
- Updating an employee tracker to ensure identified employees have been processed through all articulated steps
- Processing employee queries relating to payments and communications processed in partnership with People & Culture specialists and external advisors (including calling employees direct)

**What you’ll need to be successful**
- Relevant education in office administration with subsequent relevant experience.
- Demonstrated experience in providing high-level administrative support including the ability to deal with information of a sensitive and confidential nature.
- Experience in working in large corporate entities.
- Experience in managing outbound calls preferable.
- High-level interpersonal, written, and verbal communication and relationship management skills, including across cultures
- Excellent organisational and time management skills and the ability to effectively deal with conflicting priorities on a daily basis under limited direction.
- Proficient in MS-Word, Outlook, Excel, and PowerPoint
- Excellent written and verbal communication skills
- Strong attention to detail
- Can manage multiple tasks each with their own delivery deadline

**The RACV difference**

Challenge yourself with diverse work and go further than you thought at RACV.

**Application Process**

Submit your CV.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment._
- How to apply:
- If you have **NOT** registered with our Online Application System, you can begin your Application

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