Customer Service Electrical
6 days ago
Our client is a world leader in their field. They service both the commercial & consumer market with technical products that continue to evolve, year on year.
They are now looking for a technically minded individual looking to expand their skill set and take on new challenges. Bringing your nouse for problem-solving and ability to communicate effectively with varying customers and tradespeople alike, you're role will be diverse across entering orders, warranty claims, answering product queries and sales support.
In this highly varied role you will essentially be responsible for not only ensuring customers receive the best possible experience, you will be supporting sales agents in the field and working on a range of ad-hoc duties.
**The role**:
- Customer service & case ownership
- Sales support & data entry
- Technical support to field technicians
- Entering orders through the SAP system
- Answering and problem-solving with customer queries
- Provide assistance for warranty claims
- Working in a fast-paced team environment
**You will have**:
- Previous experience in a phone based customer service environment
- A technical mindset & passion for problem solving
- Impeccable communication skills (written & verbal)
- Ability to handle objections & think outside the box
- A warm & friendly personality
In return, our client will offer you a first class working environment, with free on-site parking and full training provided. Our client is moving into a very exciting phase, given the changes in technology.
This is a chance for you to gain some new skills & take your career somewhere NEW & EXCITING.
Salary bonuses, vouchers, birthday cakes & nights-outs are all a part of working for this great company.
**APPLY TODAY
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