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Customer Service
2 weeks ago
Excellent opportunity for person seeking their first role with a fast growing, successful company with a great culture. Our client is a specialist in the supply of healthcare products for hospitals, aged care facilities, rehabilitation providers and also the home care community. They are now seeking someone with a great phone manner to answer customer queries and be part of a growing team with a great culture. You will report to their Customer Service Team Leader who will mentor and train you to be successful in the role.Some of your duties will include:
- Direct dealings with customers and suppliers either by telephone or electronically.
Processing customer orders and special requests.
Prompt response and resolution to customer inquiries.
Trouble shooting issues and coordinating the appropriate strategy.
Customer service (responding to customer enquiries and identifying suitable solutions to meet customer needs).
Ad hoc customer service and administrative tasks as required to ensure business efficacy
**Skills & Experience**:A high level of empathy and sensitivity to patients, residents and staff in health and medical settings.
Pleasant friendly phone manner, good communication skills, and results driven.
Problem-solving attitude with an attention to detail.
Highly organised with the ability to coordinate and prioritise tasks throughout the day.
Ability to work within a team or on your own with mínimal supervision.
Genuine, enthusiastic, and results-driven with the ability to show initiative.
**Benefits**:Competitive Salary
A very friendly & supportive team culture
Ongoing training, development, and support
Career advancement
Full training and coaching and mentoring
**Salary**: $43,086.62 - $55,000.00 per year
**Benefits**:
- Employee mentoring program
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Lane Cove West, NSW 2066: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you fully vaccinated for Covid19
Work Authorisation:
- Australia (required)
Work Location: In person
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