Customer Service Representative

4 weeks ago


Lane Cove, Australia Healthcare Professionals Group Full time

**Benefits**
- Be a part of a global medical device organisation
- Permanent role opportunity located in the heart of Lane Cove
- $70,000 + super + bonus
- Parking on-site
- Employee rewards program
- WFH one day per week
- 9am-5pm shift time

**About the company**
Work for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world.

***

**About the opportunity**
Become an integral piece of a strong, motivated and driven Customer Service team. Provide support to a market leading range of innovative medical devices to medical professionals. Ability to problem solve and work cohesively with hospitals and sales representatives. Be genuinely committed to patient and customer satisfaction and you will grow and advance your career.

**Duties**
- Provide a high level of Customer Service
- Order fulfillment
- Managing customer expectations and investigation of orders
- Support field personnel
- Manage consignment stock
- Ensure complaints are resolved quickly and expertly, and escalated when required
- Manage state based accounts

**Skills and Experience**
- Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation
- Strong attention to detail and multi-tasking ability
- High attention to detail
- Experience providing technical knowledge
- High level of communication skills, both written and verbal

**Culture**
A company with a global presence with a warm and close-knit supportive team environment.

**How to Apply**

**About us**

**Job details**:

- Location
- Lane Cove
- Salary
- $70000 per annum
- Job Type
- Full Time
- Ref
- BH-39852
- Contact
- Kate Toohill
- Contact phone
- +61 2 8877 8735
- Posted
- about 5 hours ago



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