Account Manager Recycling

1 week ago

Sydney, Australia Boral Construction Materials Full time

Account Manager Recycling

**Division**: Boral Resources NSW P/L
**Department**: RECYCLING NSW
**Work type**: Permanent - full time
**Location**: Sydney

**Your next opportunity**

Based in Wetherill Park, you will be responsible for reporting directly to the Sales Manager. Your role will involve a primary focus on fostering strong customer relationships, developing growth strategies, and ensuring the effectiveness of our sales team.

**Your day will involve**:

- Accept and carry out responsibilities in accordance with the relevant Boral OHS system
- Effectively Drive & manage Inbound Sales and Provide Outbound Sales Support
- Engage all team members on the importance of customer feedback both positive and negative and complaint resolutions
- Ensure customer feedback is being recorded, reviewed, actioned and closed off to the customer’s understanding endeavouring to achieve complete satisfaction and discuss with Sales Manager any areas that require additional review and/or assistance
- Prepare and submit timely & accurate quotations. Actively engage key team members and personally participate in the tendering process for new contracts. Follow up and close out of all quotations.
- Identify existing and new orders in target profitable segments
- Lead and manage a customer service focus culture at all sites within region
- Understand competitors in area and have a detailed knowledge of their capability and value propositions and provide Sales Manager with information
- Understand the business structure and needs of each customer. Structured questioning to find out the customers, customer’s needs and wants and provide Sales Manager with recommendations

**What are we looking for?**
- 5 years sales/account management experience
- Familiarity with construction, recycling and demolition industry
- Familiarity across aggregates and roadbase products
- Highly developed understanding of sales tools, methodologies and business processes
- Self-motivated and ability to operate autonomously without constant supervision and direction, communication, negotiation and arbitration skills
- Demonstrated ability to develop effective working relationships with all people

**What’s on offer?**
- Competitive Salary Package + Phone + Laptop
- Broaden your horizons through exposure to our integrated operations.
- Access to SkillBuild, an online Learning & Development platform where you can access training resources for your personal and professional growth.

**About Boral Recycling**

At Boral Recycling, we receive and recycle more than 2 million tonnes of construction, demolition and excavation materials annually. We leverage our network of recycling and laboratory facilities to process construction waste material back into the construction process as new material. We have developed an innovative range of more sustainable and lower carbon products for the industry, using both reclaimed and recycled materials alongside sustainable practices.

Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours**: Safety, Teamwork, Ambition, Accountability and Respect.**

We’re proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.
- Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age. _

**Application closing date**: 03 Apr 2024

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