Reception/administration Assistant

3 weeks ago


Melbourne, Australia Marriott Academy Full time

Marriott Academy is a registered training organisation that provides quality training to international and domestic students.

We are currently seeking a Receptionist/Admin Assistant to join our dynamic vocational education team based in Melbourne CBD.

Responsibilities, but not limited to:

- Data entry and maintaining student records in our SMS database (Axcelerate) and PRISMS - offer letters and COEs issue
- Preparing resources for our Trainers & upcoming units as required.
- Maintaining student files by way of scanning, filing & archiving - hard copy and soft copy
- Assist with administrative tasks as needed to support the smooth operation of the office.
- Manage the day-to-day reception counter operations for the campus
- Liaising with and supporting current and prospective students
- Responsible for all paperwork related to students including enrolment, support services, compliance etc.
- General administration tasks as required

**Essentials**
- **Previous RTO experience** in reception/admin capacity (preferably in CRICOS) - min 6 months
- Experience with offer letter and COE issue
- Experience and ability to work with individuals from multi-cultural backgrounds
- Excellent Customer Service and Communication skills; including a well-developed service focus
- Strong attention to detail
- A high level of computer literacy, in particular Microsoft Office 365 & LMS/SMS programs.

**Desirable**:

- Knowledge of regulatory requirements related to Registered Training Organisations/international education

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Application Question(s):

- Do you have any working restrictions?

**Experience**:

- RTO admin: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 15/04/2024



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