Cluster Reservations Sales Agent

3 weeks ago

Sydney, Australia Marriott International, Inc Full time

**Job Number** 23051113

**Job Category** Reservations

**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

The Cluster Reservations Agent supports the Cluster Reservations Team in handling reservations for the Sheraton Grand Sydney Hyde Park, Pier One Sydney Harbour and Sydney Harbour Marriott Hotel at Circular Quay.

**Benefits**:

- Discounted accommodation and F&B at Marriott International worldwide
- Paid day of Birthday Leave during your birthday month to celebrate your special day
- Discounted parking and staff meals

**Responsibilities**:

- Update information of new guests, ensuring are precise and correct.
- Maintain guest history, update and ensure the latest information is retained in the record.
- Handling and processing reservations and inquiries. Successfully generate reservations from all enquiries.
- Ensure the inputting of all reservations is completed in a timely fashion
- Process all correspondence in respect of bookings
- Offer onward reservations for other properties within the Marriott group

**Skills & Experience**
- Knowledge of Opera is preferred
- Great customer service with a can-do attitude
- Previous experience in a reservations teams preferred
- Eligibility to work in Australia
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

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