Cluster Reservations Manager

2 weeks ago


Sydney, Australia TFE Hotels Full time

We’re looking for the kind of leader who fills our hotels with purpose; faster than you can say ‘full house’

As Cluster Reservations Manager based at Adina Apartment Hotel Darling Harbour, you thrive on the industry front line. Who doesn’t love a bit of friendly competition?

You’re a trendsetter who’s ready to lead our Cluster team of Reservations go-getters for our New South Wales Region, in the business of making dreams possible. Literally. You see, without you, our walls would have fewer stories to tell. You don’t just raise occupancy levels, you ensure guests feel at home, even before they cross our threshold.

You thrive on the creativity front - setting attractive sales strategies in an effervescent market environment; giving all it takes to sell every last room. A master juggler with an eagle’s eye, handling high volumes with superb accuracy.

You’re proactive in dealings with people and groups from all walks of life and instinctively ask the right questions to better understand their needs. The same goes for external stakeholders (travel agents, business, and event planners) who seek your counsel. Like us, they look to you as an oracle of sorts.

You’re all about making people happy; surpassing expectations and fulfilling dreams. So are we. It’s why guests book, repeat book, and love us.

A natural-born leader, your business smarts, forecasting prowess, and powers of communication (and persuasion) know no bounds. You’re also a big listener. You never stop learning and effortlessly bring out the best in your team and the hotels you support.

Like you, we nurture and celebrate the passionate and the talented, and we promise to give more back. So dive in and find more as part of our leadership team at TFE Hotels



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