Student Support Officer

4 days ago

Brisbane, Australia Queensland University of Technology Full time

$74,013 to $83,479
- Ongoing, full-time
- Kelvin Grove

**Who are we looking for?**

We are seeking a Student Support Officer to join Office of the Deputy Dean, Faculty of Creative Industries, Education and Social Justice, Academic Division.

This position provides specialist consultation services to students, and assistance to the Student Support Coordinator, Student Support Manager and the broader team in supporting student administrative functions for the Faculty at both undergraduate and postgraduate level. This position also supports information management and special events. The Student Support Officer is a front-line position and includes high level consultation with prospective students, current students, academic staff and other key stakeholders across the University and externally.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About the area**

Office of the Deputy Dean sits within the Faculty of Creative Industries, Education and Social Justice, Academic Division and is responsible for In our rapidly changing world, driving economic, social and cultural development increasingly requires collaboration. The Faculty of Creative Industries, Education and Social Justice acknowledges this context— and specifically that how society learns, creates, communicates and collaborates is at the forefront of all innovative and impactful contributions. The Faculty’s purpose is to create inclusive, ethical and sustainable change for a just world. We do this through collaborations within thriving interdisciplinary and diverse communities that connect our teaching, learning and research to deliver real world change..

**What you need to succeed**
- Education, training and/or experience equivalent to completion of a degree.
- Demonstrated ability to provide a high standard of professional, client service in a busy client-orientated environment including the ability to prioritise work, meet deadlines and balance competing demands.
- Demonstrated ability to work effectively in a team environment and adapt to changing needs.
- Good written and oral communication skills with a high degree of accuracy and attention to detail.
- Interpersonal skills which demonstrate the ability to liaise effectively with and provide excellent service to a diverse range of people in a professional manner while maintaining confidentiality.

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