Marketing - Engagement Manager

7 months ago

Melbourne, Australia Hostplus Full time

Apply

**Job no**: EJRFR

**Category**: Marketing, Corporate Affairs, Stakeholder Management, Policy & Advocacy, Marketing

**Acknowledgement of Country**:
Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past, present and emerging.

**About us**:
At Hostplus, we passionately provide our over 1.7 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

**About the role**:
Join our team as a dynamic Marketing Engagement Manager Take charge of delivering impactful acquisition and retention marketing programs to our valued customers.

Collaborate closely with our business intelligence team to leverage data insights and drive continuous marketing enhancements. Bring your ideas to life through integrated marketing plans and campaigns that deliver exceptional end-to-end customer experiences across various channels.

You'll also play a pivotal role in supporting new business initiatives, ensuring successful execution of employer transitions and smooth implementation of mergers and acquisitions. If you're proactive, resilient, innovative, and resourceful, we want you on our team

**Responsibilities**:

- Assist Senior Manager in providing leadership and strategic marketing support for acquisition and retention projects
- Collaborate with internal stakeholders to analyse customer journeys, identify communication improvements, and implement solutions
- Plan initiatives, manage budgets, and create detailed marketing calendars.
- Develop comprehensive marketing briefs and project plans across various communication channels
- Oversee marketing functions such as updating collateral, writing copy, and assessing creative concepts
- Conduct thorough analysis of campaign results to measure success and recommend strategic adjustments
- Contribute insights to the creation of an annual marketing plan and ensure the smooth operation of campaign management systems

**About you**:

- Utilise strategic and analytical thinking to provide expert guidance on marketing planning, with a deep understanding of member/retail distribution model
- Demonstrate a track record of successful campaign management across various marketing channels, ensuring projects are delivered within budget and on schedule
- Operate seamlessly within an end-to-end sales and service framework, offering strategic marketing insights to internal stakeholders
- Display meticulous attention to detail and exceptional organiszational skills, enabling the execution of marketing plans within tight deadlines
- Possess extensive knowledge of the superannuation sector, particularly industry fund structures and compliance requirements impacting marketing activities
- Exhibit market leadership, emphasizing brand integrity and a commitment to delivering outstanding end-user experiences
- Showcase strong problem-solving abilities, honed in fast-paced, agile marketing environments

**Why work for us**:
Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

- 15% superannuation.
- Access to subsidised financial advice.
- Salary packaging.
- Flexible work arrangements.
- Excellent EBA based conditions eg: including generous, flex leave, paid parental leave, long service leave at 5 years, additional leave over Christmas shutdown.

**How do I apply?**

We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in.

**We Care**: We care about our work, our clients and colleagues.

**Better Together**: We’ve got each other’s backs, and we never walk alone.

**Go For it**: We are optimistic, and we focus on solutions, not problems.

**Keep it real**: We are honest, genuine, straightforward and transparent.

**Be Proud**: We are proud of who we are and the work we do every single day.

  • Customer Engagement Professional

    4 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    We are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...

  • Customer Engagement Associate

    7 months ago

    Melbourne, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...

  • Marketing Coordinator

    5 days ago

    South Melbourne, Australia Pepper Marketing Full time

    **About You** If you're a recent marketing graduate or a marketing coordinator looking to make a fresh start in 2025, then read on. You've got some digital marketing experience via an internship or an existing role, preferably with marketing automation (e.g. Hubspot) or Google Analytics experience, but you're now looking for something more challenging and...

  • Customer Engagement Liaison Professional

    3 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...

  • Specialist - Marketing Engagement

    2 months ago

    Melbourne, Australia Origin Energy Full time

    Salary + annual performance bonus and review - Hybrid working available - Melbourne based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always looking for...

  • Digital Marketing Lead

    3 weeks ago

    Melbourne, Victoria, Australia Online Marketing Gurus Full time

    Senior Account Manager RoleWe are seeking an experienced Senior Account Manager to join our team at Online Marketing Gurus. In this role, you will be responsible for leading communication with clients and providing exceptional customer service within your assigned portfolio.About the JobThe ideal candidate will have a strong background in digital marketing,...

  • Digital Marketing Lead

    3 weeks ago

    Melbourne, Victoria, Australia Online Marketing Gurus Full time

    As a Digital Marketing Lead at Online Marketing Gurus, you will play a pivotal role in driving the growth and success of our clients.About the RoleWe are seeking an experienced Senior Account Manager to join our team. This is an exciting opportunity for someone looking to take their career to the next level in a dynamic and fast-paced environment.Key...

  • Marketing and Community Engagement Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Michael Page Full time

    As a Marketing and Community Engagement Specialist with Michael Page, you will have the opportunity to work for a supportive, inclusive, and mission-driven organization.About Our OrganizationOur client is a leading non-profit organization (NFP) in the healthcare space, offering specialized services across various sectors in Australia. With a team of...

  • Customer Engagement Associate

    4 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    About the RoleThis role is a key position within our Customer Engagement Centre, supporting internal stakeholders across all business units and assisting with the customer journey. Reporting to the Senior Customer Engagement Associate, you will be responsible for:Providing superior customer service capabilities, prioritizing the customer experience at all...

  • Engagement Marketing Specialist

    6 months ago

    Melbourne, Australia Australian Ethical Full time

    Engagement Marketing Specialist **About Us** Australian Ethical is one of Australia's fastest-growing super fund and ethical investment manager. We are **ASX-listed **with over **$10 billion in funds under management** and offer a selection of award-winning managed funds and superannuation products. Our purpose is to **invest for a better world**, and we...

  • Marketing Executive

    6 months ago

    Melbourne, Australia IG Group Full time

    Job Title Marketing Executive - Engagement and Retention **Job Description**: We are seeking a motivated and enthusiastic Engagement & Retention Executive to join our team at IG. You will assist and support the Engagement & Retention team in the development of all client engagement and retention activities, organise retention campaigns and events that can...

  • Customer Marketing

    6 months ago

    Melbourne, Australia Oracle Full time

    Customer Marketing - Hosting Engagement Manager, JAPAC-230003HE **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Overview** - We’re on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission?...

  • Marketing Admin Assistant

    7 months ago

    South Melbourne, Australia Pepper Marketing Full time

    An entry-level marketing support role with mentoring, training and opportunities for promotion - Additional leave benefits over Christmas and during the year - Salary of $55,000 to $65,000 plus super depending on experience We’re a boutique marketing agency with a great team working with some of the biggest names in tech. The marketing admin assistant...

  • Marketing - Engagement Specialist

    6 months ago

    Melbourne, Australia Hostplus Full time

    Apply **Job no**: M3MQT **Category**: Marketing, Corporate Affairs, Stakeholder Management, Policy & Advocacy, Marketing **Acknowledgement of Country**: Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our...

  • Marketing Admin Assistant

    7 months ago

    South Melbourne, Australia Pepper Marketing Full time

    Flexible Part-time role, 4 days a week (Mon to Thur), with the option to extend to full-time - Manage client reporting, database management and office admin - Flexible leave options, including an additional 2 weeks leave over Christmas - Salary of $55,000 to $65,000 pro-rata plus super depending on experience We’re a boutique marketing agency with a great...

  • Digital Marketing and Community Engagement Expert

    2 weeks ago

    Melbourne, Victoria, Australia Michael Page Full time

    About Michael PageA leading recruitment agency, we are proud to partner with top organisations across various sectors in Australia.Job OverviewWe are seeking a skilled Digital Marketing and Community Engagement Expert to join our team as a Community Fundraising and Marketing Specialist. This is an exciting opportunity for a creative professional to develop...

  • Digital Marketing Leadership Position

    4 weeks ago

    Melbourne, Victoria, Australia Online Marketing Gurus Full time

    Unlock Your Potential as a Senior Account ManagerWe are seeking an experienced and results-driven Senior Account Manager to join our team at Online Marketing Gurus.About the RoleThis is an exceptional opportunity for a skilled professional with a proven track record in account management, digital marketing, and client services. As a Senior Account Manager,...

  • Digital Marketing Team Lead

    4 weeks ago

    Melbourne, Victoria, Australia Online Marketing Gurus Full time

    About the RoleWe are seeking an experienced Digital Marketing Team Lead to join our team in Sydney. As a key member of our leadership team, you will be responsible for leading and managing a team of digital marketing professionals, driving business growth, and delivering exceptional results.Key ResponsibilitiesLead a team of digital marketing professionals...

  • Senior Marketing Associate

    3 days ago

    Melbourne, Victoria, Australia Doordash Full time

    About the PositionWe are seeking an experienced Senior Marketing Associate to join our CRM Marketing team. As a key player in our marketing efforts, you will develop and execute strategic programs to drive customer engagement and retention. Reporting directly to our Manager of Retention Marketing, you will focus on creating personalized experiences that...

  • Customer Success Manager

    6 months ago

    Melbourne, Australia Selligent Marketing Cloud Full time

    Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold’s products address the Messaging, Loyalty and Experiences marketing offerings, to a customer base that is...