IT Environment

4 weeks ago

Melbourne, Australia Frazer Tremble Executive Full time

Competitive Salary + NFP salary packaging - up to $15,900 + $2,650 for meals
- Make a Real Difference with a Leading Australian NFP
- Remote role (must be based in SYD, QLD, ACT, VIC)

Join an extraordinary Not-for-Profit organisation dedicated to helping people live extraordinary lives. Here, you won't just support individuals; you'll pave new paths, challenge conventions, dare to think differently, and inspire society to raise its standards.

The IT Environment and Release Lead must actively collaborate with various teams within Technology Services to drive strategic initiatives and capitalise on interdependencies with projects. This is essential to guarantee the success of the business's technology transformation program and to deliver outstanding customer and end-user experiences.

***

**What Success Looks Like**:

- Build and maintain positive relationships with the Business and Technical Teams to provide effective IT services and deliver IT Environment and Release management processes across the organisation with a strong focus on efficiency, reduction of operating costs and improvement of the customer experience.
- Accountability will cover the design, implementation, delivery and governance of process and tools to enable the required outcomes for IT Environment and Release management.
- Coordinate and manage the IT Environment and Release processes for Production, UAT, SIT and Training and other environments as necessary. Create an Environment Dashboard communication tool that describes all current environments.
- Conduct IT Environment and Release readiness reviews, milestone reviews, and business go/no-go reviews. Manage the release checklist process and maintain appropriate records to support auditing. Communicate release details and schedules to the PMO, Transition Management and the Business as required.
- Provide leadership and direction to implement ITIL good practice including continuous improvement initiatives to incrementally improve the overall maturity of the IT Environment and Release processes.

**Skills That Make You Stand Out**:

- Experience in building, implementing and managing IT Environment and Release Management processes.
- Demonstrated ability to deliver change and continuous improvement initiatives.
- Demonstrated knowledge of enterprise level technology platforms including CRM, ERP, HCM and Integration Platforms and Services.
- Advanced capability in building strong stakeholder relationships both internal and external at all levels to ensure smooth IT Environment and Release services and consistent service delivery performance.
- A commitment to positive social outcomes, supporting our staff to deliver the best outcomes for people with a disability.

**How to Apply**:
Are you ready to make a meaningful impact and be part of a team that genuinely values people?

For a confidential discussion, please get in touch with
**Gabrielle Baird** at Frazer Tremble Executive at

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