Service Warranty Coordinator

6 months ago


Greater Adelaide SA, Australia Synaco Global Recruitment Full time

**Role**: Service Warranty Coordinator
**Location**: Royston Park, SA
**Salary**: $60,000 - $70,000 + super (dependent on experience and skill base)
**Employment Type**: Permanent, Full-Time
**Shift Times**: 9:00 AM - 5:00 PM, 5 days onsite

**About the Role**:
As a Service Warranty Coordinator, you'll be the friendly voice on the other end of the line, providing after-sales maintenance support, handling service requests, and addressing warranty issues for our valued clients. Your main tool? Your exceptional communication skills over the phone.

**The Client**:

- Market leaders in Air Conditioning and Solar.
- Stock world leading brands.
- Genuine opportunities for career progression and professional development.

**Responsibilities Include**:

- Answering customer enquiries promptly and professionally.
- Up-selling additional service work to enhance customer satisfaction.
- Ensuring all customer requirements are met with precision and care.
- Building strong relationships with both external customers and internal stakeholders.
- Delivering top-notch customer service that exceeds expectations every time.

**Requirements**:

- 1-2 years of customer service/adminsitration/call center experience.
- Proficiency in Microsoft Office Suite.
- Enthusiasm for learning and adapting in a fast-paced environment.
- Excellent verbal and written communication skills.
- A passion for providing exceptional customer experiences.


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