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Performance and Development Specialist
4 weeks ago
Brand new role created role for experienced Eligibility Officer
- No caseload attached to the role as solely created for coaching & support
- Salary package based on experience of $105,000 - $111,000
- Brand new role created role for experienced workers compensation Eligibility Officer.
- No caseload attached to the role as solely created for coaching & support.
- Hybrid working from office & home arrangements
This trusted and well-known scheme agent has a newly created this role to provide continued support for their Eligibility teams. With no caseload attached to this role, it is suited to someone looking to move into a coaching and mentoring role sharing their technical knowledge from their experience with workers compensation eligibility.
**The Role**:
- Work closely with Team Managers to ensure that capability training covers all requirements of the role.
- Ensure timelines for benchmarks are set correctly.
- Use internal frameworks to identify capability gaps and create training to close them.
- Utilise technical knowledge to provide on-the-job operational training and face-to-face coaching.
- Stay across any changes within regulations, legislation, procedures, processes, and technology.
**Benefits**:
- Salary package based on experience of $105,000 - $111,000
- Flexible working hours & Hybrid working
- Extensive well-being initiatives and discounts across several retail & insurance products
- Onsite learning & development team with a structured career pathway
**About you**:
- Experienced workers compensation Eligibility Officer.
- Process driven and able to follow a structured framework.
- Matter expert when it comes to Eligibility and VIC Workers Compensation legislation.
- A true team player with a real passion for coaching and training and uplifting the capabilities of others.
**Haylo People** is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail please get in touch with Rachel Gilmore at
**0413 411 673
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