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Support Officer

3 months ago

Perth Eastern Suburbs, Australia Australia Red Cross Full time

2 x Full time positions
- 1 based in East Perth, WA
- 1 based in North Melbourne, VIC

About Us
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role
The Support Officer delivers entry-level (non-clinical) digital, in-home, and community-based aged and community care programs to support consumers to maintain social connectedness and independence.
Working as part of an integrated nation-wide Aged and Community Care team, the role will collaborate with functional teams including Intake and Assessment, Quality, and Workforce Development, to ensure our programs are informed by consumer choice, provide dignity and respect, and are responsive to identity, culture and diversity.

What you will bring
- Comfortable working in a fast paced online environment across multiple software platforms
- Demonstrated client centred approach to your work and interactions
- Ability to support and coach volunteers
- Demonstrated ability to work in a virtual team
- Knowledge of the issues facing older Australians, particularly around social isolation and loneliness
- Demonstrated ability to think outside the box to resolve to volunteer and client concerns

Why work with us?
Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.
Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.

Benefits that act for you, while you act for humanity
**Financial wellbeing**: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
**Health & Wellbeing**: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.
**Work/Life Flexibility**: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options
**Career development**: Access to ongoing learning, training, and development courses

Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3. Salary from $71,155.76 FTE + superannuation + salary packaging.
For additional enquiries, please contact Mary Vijendra on 0466 460 341 for a confidential discussion.
**Applications close**: Sunday 16th June 2024

**Job Ref #**: 828

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.