Helpdesk Support

3 weeks ago

Melbourne City Centre, Australia Davidson Group Services Full time

**About the Company**

Our client is a progressive, market leading financial institution with offices across Australia and New Zealand. They pride themselves on providing an innovative and flexible service to their customers as well as a supportive and collaborative working environment to their employees.

**About the Role**

We are looking for Systems Engineers to join an expanding team within the business on a short term contract basis and be converted to permanent at the end of the 3 months.
- Uplift services and support systems to provide excellent customer experiences
- Configure infrastructure for optimal use
- Resolve level 1 & 2 technical incidents
- Support and create systems that promote customer self-service
- Provide mentorship and cross-skilling to team members

**About You**

We are looking for somebody who wants to be part of a team and contribute to a positive team culture, people who enjoy collaborating with colleagues and will have a go at putting their hand to any task. As well as this, we are looking for the following technical skills:

- Azure Active Directory
- Microsoft Teams
- Office 365 Administration
- Scripting (PowerShell)
- Group Policies

**The Benefits**
- Inclusive, collaborative, supportive and progressive workplace
- Free lunch, every day
- Yearly salary reviews
- Bonus/stock options
- Insurance discounts and a range of financial subsidies
- Flexible hybrid working model - 3 days in the office
- 3 month contract converted to permanent

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