Tenancy and Housing Support Officer

2 weeks ago

Melton, Australia Melton City Council Full time

**Full Time Permanent Position**

**Band 5 - Salary Range $76,355 - $87,925 per annum + 11% Super + ADO's**

**Salary offered will depend on level of skills and experience.**

**About Melton City Council**

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

**The Opportunity**

An exciting opportunity has arisen for a highly motivated and compassionate individual to join Melton City Council’s Housing Services team as a Tenancy & Housing Support Officer. The role is responsible for the tenancy management and administration of Council Housing properties, and providing interventions and support for people who are experiencing homelessness or at risk of homelessness.

The position reports to the Housing Services Team Leader and will liaise with a diverse range of stakeholders, in particular, individuals, families and children who are experiencing homelessness, Council Housing renters, internal and external service providers, and the general community

**Key Responsibilities**
- Provide housing assistance and support to young people, individuals and families through holistic case management, ongoing assessment, information and advocacy.
- Actively engage clients in the development of individual case plans and regular reviews to ensure that the identified goals and outcomes are achieved, including making appropriate referrals to other allied health or community services.
- Undertake all appropriate actions regarding tenancy management of Council Housing properties in accordance with organisational policies and the provisions of the Residential Tenancies Act.
- Participate and assist in the Social Services Standards Review and Continuous Quality Improvement requirements, including input into the development of service procedures and policies.
- Develop and maintain effective relationships with other stakeholders, including allied health services, community agencies, community groups and real estate agencies.

To view the **Position Description**, click **here**.

**About you**

**_ To be successful in this role you will have the following:_**
- Tertiary qualifications such as social work, welfare work or other relevant human services degree or diploma with some relevant experience or a lesser formal qualification with substantial relevant experience working in the housing/homelessness sector or the property/tenancy management sector.
- Experience and highly developed skills in the provision of case management to young people, individuals, and families who have experienced homelessness or are at risk of homelessness and/or presented with multiple and complex needs.
- Experience in delivering tenancy and property management, including knowledge of the Residential Tenancy Act 2010 and Victorian Civil and Administrative Tribunal (VCAT) processes.
- Current valid Victorian Driver’s Licence.
- Must hold or be able to obtain an Employee Working with Children Check.

**Culture and Values**

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture

**Benefits**

There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits | Melton City Council
- 13 ADO's (Accrued Day Off) per year
- 5 weeks Annual Leave
- Flexible Working Hours
- Extensive Career Development & Leadership Programs
- 16 weeks Paid Parental Leave **(Super is paid during parental leave)**:

- 3 weeks Paid Secondary Carer Leave
- Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
- Wellbeing initiatives
- Subsidised Uniforms

**How To Apply**

If you require further information about the position, please contact Roxana Viojo, Housing Services Team Leader **03** **9747 7291.**

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need t

  • House Administration Officer

    4 weeks ago

    Melton, Australia Education and Training Full time

    Location: Western Region | Melton Job type: Full time / From 27/01/2023 - 28/01/2024 Organisation: Education and Training **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 1325127 **Selection Criteria**: SC1 Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school...

  • House Administration Officer

    2 weeks ago

    Melton, Australia Schools (Government) Full time

    Location: Western Region | Melton Job type: Full time / From 17/06/2024 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 1417734 **Selection Criteria**: SC1 Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school...

  • House Administration Officer

    2 weeks ago

    City of Melton, Australia State Government of Victoria, Australia Full time

    Job posted: 28/05/2024 SC1 Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school environment. SC2 Demonstrated capacity to communicate effectively with members of the school community including students and the capacity to provide support and/or attendant care to students where necessary. SC3...

  • Administration Support Officer

    3 weeks ago

    Melton, Australia Chandler Macleod Full time

    **Location*** - Melton, Victoria - **Category*** - Office Support - **Salary** - $ AUD - $ AUD Hourly - **Posted** - 26-Mar-2024 - **Work type** - Casual/Temp - **Contact** - Claudia Leiva - **Reference** - BH-159010-4 - **Applications close 15.00 PM AEST, 8th April 2024** **Mandatory: Australian Citizenship required to work within Federal...

  • Support Worker

    1 week ago

    Melton, Australia BrightCare Home and Support Full time

    **Main Duties and Responsibilities**: Assist older people living independently in the community with activities relating to personal wellbeing, household management, and lifestyle,including: - personal hygiene, grooming and presentation - general household, cleaning and environmental maintenance tasks - activities of interest in the home and local...

  • Community Engagement Manager

    3 weeks ago

    Melton, Australia True Hands Full time

    True Hands Home Care and Disability services is seeking to employ a bright, Visionary, competent and organized Community Engagement Manager for our new **Melton & Wyndham Vale** **Office.** **About You**: This role is ideal for Someone that is looking to work for a progressive company. who would like to use their customer service skills, creativeness and...

  • Disability Support Worker

    4 weeks ago

    Melton, Australia Aussie Life Care Full time

    **Aussie Life Care** **About Us**: Aussie Life Care is a leading provider of disability support services, dedicated to improving the lives of individuals with disabilities. We are committed to fostering independence, promoting inclusion, and offering the highest quality of care to our clients. Our Supported Independent Living (SIL) Houses provide a safe and...

  • Administration Support Officer

    2 weeks ago

    Melton, Australia Chandler Macleod Full time

    Location Melton, Victoria- Category Office Support- Salary- $ AUD - $ AUD Hourly- Posted 26Mar2024- Work type Casual/Temp- Contact Claudia Leiva- Reference BH- Applications close 15.00 PM AEST, 8th April 2024Mandatory: Australian Citizenship required to work within Federal Government.About the company:This leading Federal government agency supports...

  • Private House Cleaner

    3 weeks ago

    Melton, Australia Regal Care Pty Ltd Full time

    **Private House Cleaner** **Casual position** Regal Care is a purpose-driven Home Care Agency registered NDIS provider in Victoria We provide support to NDIS participants, Aged Care recipients as well as private clients. **Position Overview**: **Private House Cleaners help our clients with general cleaning tasks such as**: - Vacuuming, mopping,...

  • House Leader

    2 weeks ago

    Melton, Australia St Francis Catholic College Full time

    Home Job Info Position of LeadershipRole Description/CriteriaSt Francis Catholic College (formally Catholic Regional College Melton) is a co-educational, multi-campus secondary school, seeking passionate and committed educators to join its growing team.Known and respected for its learning and wellbeing programs, the College opened a new campus in Cobblebank...

  • Private House Cleaner

    3 weeks ago

    Melton, Australia Regal Care Full time

    **Private House Cleaner **in Coburg and surrounding areas Regal Care is a purpose-driven Home Care Agency registered NDIS provider in Melbourne. We provide support to NDIS participants, Aged Care recipients as well as private clients. **Position Overview**: **Private House Cleaners help our clients with general cleaning tasks such as**: - Vacuuming,...

  • Ed Support Level 1-range 2

    4 weeks ago

    Melton, Australia Education and Training Full time

    Location: Western Region | Melton Job type: Part time / From 13/02/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1327889 **Selection Criteria**: - Aptitude for working with students with a range of disabilities which may be physical, intellectual, behavioural or other in...

  • Ed Support Level 1-range 2

    4 weeks ago

    Melton, Australia Education and Training Full time

    Location: Western Region | Melton Job type: Part time / From 29/05/2023 - 15/09/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1337379 **Selection Criteria**: - Aptitude for working with students with a range of disabilities which may be physical, intellectual, behavioural or...

  • Ed Support Level 1-range 2

    4 weeks ago

    Melton, Australia Education and Training Full time

    Location: Western Region | Melton Job type: Part time / From 01/05/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1337363 **Selection Criteria**: - Demonstrated experience and knowledge in correct food handling procedures. A Safe food handling qualification is desirable. A First...

  • Ed Support Level 1-range 2

    2 weeks ago

    Melton, Australia Education and Training Full time

    Location: Western Region | MeltonJob type: Part time / From 01/05/2023Organisation: Education and TrainingSalary: Salary not specifiedOccupation: Education and TrainingReference:Selection Criteria: Demonstrated experience and knowledge in correct food handling procedures. A Safe food handling qualification is desirable. A First Aid qualification would also...

  • Ed Support Level 1-range 2

    2 weeks ago

    Melton, Australia Schools (Government) Full time

    Location: Western Region | Melton Job type: Part time / From 29/01/2024 - 27/01/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 1397413 **Selection Criteria**: **SC1** Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including...

  • Program and Activities Support Officer

    1 week ago

    Melton, Australia Melton City Council Full time

    **Casual position** **Band 4 - Salary Range $44.29 - $46.95 per hour + 11% Super** **Salary offered will depend on level of skills and experience** **About Melton City Council** The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to...

  • Business Support Officer

    2 weeks ago

    Melton, Australia Melton City Council Full time

    Full Time Permanent PositionBand - Salary Range $70,018 to $74,233 per annum + 11% Super + RDOSalary offered will depend on level of skills and experience.About Melton City CouncilThe City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to...

  • Program and Activities Support Officer

    2 weeks ago

    Melton, Australia Melton City Council Full time

    Casual positionBand - Salary Range $ $46.95 per hour + 11% SuperSalary offered will depend on level of skills and experienceAbout Melton City CouncilThe City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to provide our community with...

  • Assistant Store Manager Woodgrove House Bed

    2 weeks ago

    Melton, Australia Global Retail Brands Full time

    Job Search | LoginAssistant Store Manager | WOODGROVE | HOUSE BED & BATH:Location: Woodgrove HOUSE BED & BATHPosted on: 03 July 2023 We are looking for energetic team members who have a flair and interest in styling and bed têxtiles do you love making your bed amazing and arranging your couch cushions. Come join the House Bed and Bath team today_The...