Housing Support Assistant Homes Nsw Housing Services

5 days ago

Ashfield, Australia NSW Department of Communities and Justice Full time

Division: Homes NSW- Location: Ashfield, NSW, AU, 2131 Maroubra, NSW, AU, 2035 Miranda, NSW, AU, 2228 Strawberry Hill, NSW, AU, 2012- Req ID: 65395**Housing Assistant**

**Homes NSW | Housing Services**
**Department of Communities and Justice**
- **Multiple Temporary Vacancies across the district**:

- **Location: Maroubra, Miranda & Ashfield**:

- **Opportunities for learning, development, and internal career progression.**:

- **General Clerk Grade, Base Salary range $34,231 - $67,006 pa plus superannuation & annual leave loading**

**Your role**

The Housing Assistant position is an entry level position where you will directly support the client service delivery team. The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions.

Your day may be busy responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff.

This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first**.**

**What you’ll do**

Housing Services is one of the largest providers of social housing in the world, providing a range of housing solutions to meet the needs of today’s community.

In partnership with the community, industry and individuals we provide safe, decent and affordable housing opportunities for those most in need so that they can live with dignity, find support if needed and achieve sustainable futures.

**What we’re looking for**

Your day-to-day functions will include but are not limited to:

- Responding to over-the-counter face to face and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff.
- Shared mail inbox management
- Processing financial transactions for invoicing/good receipts
- Manage client information to ensure confidentiality, accuracy and integrity
- Collating and distribution of incoming and outgoing correspondence

**About you**
- You are enthusiastic, engaging and passionate about delivering great customer service
- The ability to be upskilled in various processes and software platforms excites you
- You have a team focused attitude but are also confident in taking initiative to work on your own
- You pride yourself on your time management and multitasking skills You are thorough and accurate with processes, showing great attention to detailDownload the role description.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 3 pages).

**Applications close **11:59pm AEST Sunday March 24, 2024

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

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