Support Transition Manager Tmp

2 weeks ago


Brisbane, Australia Queensland Health Full time

Intergrated Workforce Management (IWFM) Program is seeking a fixed term temporary full time Support Transition Manager to join our team up until the 26 January 2024. Located in Bowen Hills, this exciting opportunity will undertake and provide expertise in specialised program/project activities, specifically ensuring successful development of a newly enhanced support model and supporting transition plan to enable the successful delivery of a large scale, complex program.

**Key competencies of this role**:

- High level knowledge and experience of support model development and transition management activities, including support model documentation, service level agreements, business continuity planning and stakeholder engagement and communications, within a large, complex organisation-wide project environment.
- Demonstrated ability to provide high level interpretative advice on support transition activities and support risk mitigation
- Ability to establish and maintain stakeholder relationships to enable effective support transition activities, including the ability to influence key stakeholders and negotiate service levels.
- Proven effective consultation, facilitation and oral and written communication skills, and an ability to work in a team environment.
- Proven highly developed analytical, conceptual and problem solving skills and an ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.

**Qualifications, registrations and other requirements**:

- While not mandatory, a relevant qualification would be well regarded in ITIL (IT Infrastructure Library for Service Management) certification.
- Please detail any visa conditions you may have if you are not a permanent resident of Australia.
- We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e. building access, wheelchair access, interpreting services etc.) that may be required.
- It is a mandatory condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 (Health Employment Directive No. 12/21 and Queensland Health Human Resources Policy B70.This work is licensed under a Creative Commons Attribution 3.0 Australia License.


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