Transition Manager

2 months ago

Brisbane, Australia Hudson Australia Full time

The Cyber Security Program is responsible for delivering information security priorities to enable modern healthcare delivery whilst maintaining information security. This role will be responsible for the successful transition of large scale, complex Information Management (IM) and Information and Communication Technology (ICT) projects.

The program requires an experienced Service Transition Manager in the design development and transition of complex cyber security solutions in large multi-tiered government.

**Key Duties and Responsibilities will include**:

- Fulfil the responsibilities of this role in accordance with QPS values as outlined above.
- Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
- Manage the eHealth Queensland transition management processes ensuring they meet the needs of eHealth Queensland's service owners, customers and support teams
- Update and maintain the framework for Transition Management, ensuring that the process provides a timely resolution of transition management issues that it provides a consistent, robust and repeatable processes to minimize the impact of transition-related activities upon service quality, and improve eHealth's operational and delivery efficiency
- Identify, track and report transition management deliverables such as Support and Target Operation Models, Training Plans, OPEX funding and resourcing and products across the investment and delivery lifecycle
- Take responsibility for transition management compliance, performance and improvement of individual processes and requirements. For each of these processes:

- Develop and maintain standard user documentation (e.g. procedures, FAQs, guidelines).
- Provide guidance and training to ensure high levels of understanding and compliance exist.
- Optimise transition management toolsets to standardise and automate the processes as much as possible.
- Measure and report process outcomes and performance against the defined metrics.
- Develop and maintain a transition management maturity roadmap for the process.
- Develop and maintain collaborative relationships across internal branches to ensure an end-to-end focus exists for all transition management processes. This includes advocacy and support for standardisation, continual improvements and embracing innovation and new ways of delivering our services
- Develop capacity planning reporting to ensure any new services are resourced appropriately
- Maintain an up-to-date understanding of wider transition management strategies, objectives, and industry trends in IT service management

**To be successful in this role you will be someone who can demonstrate the following**:

- Demonstrated high level understanding of Transition Management and delivery best practice framework applicable to a large ICT customer service delivery organisation.
- Demonstrated ability to design, implement and promote Transition Management processes within a large, complex service delivery organisation.
- Advanced interpersonal, communication, negotiation, consultation and collaboration skills incorporating the ability to liaise and consult effectively with personnel at all levels within and external to eHealth Queensland.
- Demonstrated high level organisational skills including the ability to establish own work priorities and manage time effectively, whilst remaining flexible to respond to changing needs in a busy environment.
- High level oral and written communication skills, including the ability to compile complex reports, briefs, correspondence and submissions on behalf of the Program.
- Demonstrated high level research, analytical, conceptual and problem-solving skills including the proven capacity to initiate appropriate strategic and operational responses to key issues affecting the enterprise.
- Highly developed stakeholder engagement and management skills with the ability to build strong relationships with both internal and external stakeholders.
- Demonstrated ability to lead, manage and mentor staff committed to the delivery of a diverse and dynamic work program to achieve positive service outcomes for customers while effectively managing conflicting demands and tight timeframes

**Like to know more?**

Your interest will be treated in the strictest of confidence.

  • Transition Manager

    5 days ago

    Brisbane, Queensland, Australia Hudson Australia Full time

    The Cyber Security Program is responsible for delivering information security priorities to enable modern healthcare delivery whilst maintaining information security. This role will be responsible for the successful transition of large scale, complex Information Management (IM) and Information and Communication Technology (ICT) projects.The program requires...

  • Transition Manager

    2 weeks ago

    Brisbane, Australia Talent International Full time

    **Job Details**: **Location** Brisbane **Salary** AU$1000 - AU$1150 per day + Great salary expectation **Job Type** Full Time **Ref** BBBH100837_1681690117 **Contact** Jenifer Mitchell **Posted** about 8 hours ago Talent International is searching for experienced Transition Manager to join our client, a large healthcare provider. This is a 6...

  • Manager - Service Transition

    2 months ago

    Brisbane, Australia Queensland Health Full time

    **The role**: Reporting to the Program Director, the Manager Service Transition is responsible for ensuring that the delivery transition processes are structured, have permanency and are continually improved to increase productivity, reduce risk, and create value for eHealth Queensland's customers through high quality ICT services. **Key responsibilities...

  • Manager Service Transition

    5 days ago

    Brisbane, Queensland, Australia Queensland Health Full time

    The role: The role is responsible for developing and maintaining the framework for Transition Management, ensuring that the process provides a timely resolution of transition management issues as well as providing consistent, robust, and repeatable processes to minimize the impact of transition-related activities upon service quality, and improve eHealth's...

  • Manager, Service Transition

    5 days ago

    Brisbane, Queensland, Australia Queensland Health Full time

    The role: Reporting to the Program Director, the Manager Service Transition is responsible for ensuring that the delivery of transition processes is structured, have permanency and are continually improved to increase productivity, reduce risk, and create value for eHealth Queensland's customers through high quality ICT services.Key responsibilities include:...

  • Transition Analyst

    1 week ago

    Brisbane, Australia Hudson Australia Full time

    This role will be working with the Information and Technology Directorate (ITD) Transition Project Manager, Project Team Members, Executive Director Information and Technology Directorate, A/Deputy Commissioner Strategy and Corporate Services Division, relevant ITD business units and QFES information technology partners and suppliers. - **Office based in...

  • Manager - Service Transition

    5 days ago

    Brisbane, Queensland, Australia Queensland Health Full time

    The role:Reporting to the Program Director, the Manager Service Transition is responsible for ensuring that the delivery transition processes are structured, have permanency and are continually improved to increase productivity, reduce risk, and create value for eHealth Queensland's customers through high quality ICT services.Key responsibilities include:...

  • Transition Manager

    5 days ago

    Brisbane, Queensland, Australia NTT AU Workforce Solutions Full time

    Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?Join our growing global NTT team and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people,...

  • Transition Analyst

    5 days ago

    Brisbane, Queensland, Australia u&u Recruitment Partners Full time

    About the role:Our Queensland Government client is seeking an experienced Transition Analyst to join a project team that is focused on a large-scale organisational transformation. The role will assist with multiple Machinery of Government (MOG) and business transformation projects that are happening concurrently. This is a technical position to be able to...

  • Service Transition Manager

    2 weeks ago

    Brisbane Central Business District, Australia Clicks IT Recruitment Full time

    We have a 12 month contract for a Service Transition Manager. You will be responsible for ensuring that the delivery transition processes are structured, have permanency and are continually improved. You will take responsibility for transition management compliance, performance and improvement of individual processes and requirements. For each of these...

  • Transit Leader

    2 months ago

    Brisbane, Australia Brunel Full time

    Brunel Papua New Guinea are seeking a Transit Leader to work with one of the largest energy companies in the world, who have assets in Oil & Gas, LNG and Renewable energy. **About this role** Reporting into the Head of Logistics & Methods, you will develop the global Import/Export activity under all mandatory international/ national regulations and...

  • Service Transition Manager

    5 days ago

    Brisbane central business district, Queensland, Australia Clicks IT Recruitment Full time

    We have a 12 month contract for a Service Transition Manager. You will be responsible for ensuring that the delivery transition processes are structured, have permanency and are continually improved.You will take responsibility for transition management compliance, performance and improvement of individual processes and requirements.For each of these...

  • Transit Leader

    5 days ago

    Brisbane, Queensland, Australia Brunel Full time

    Brunel Papua New Guinea are seeking a Transit Leader to work with one of the largest energy companies in the world, who have assets in Oil & Gas, LNG and Renewable energy.About this roleReporting into the Head of Logistics & Methods, you will develop the global Import/Export activity under all mandatory international/ national regulations and agencies....

  • Energy Transition Manager

    2 weeks ago

    Brisbane, Australia Rio Tinto Full time

    **Energy Transition Manager** - Opportunity to join the Energy & Climate business at Rio Tinto - Critical role leading the development of multi-gigawatt renewable portfolio for Pacific Operations - Brisbane location preferred **Where we’re all welcome** We are committed to an inclusive environment where people feel comfortable to be themselves. We want...

  • Transition Manager

    2 weeks ago

    Brisbane, Australia NTT AU Workforce Solutions Full time

    **Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?** Join our growing global NTT team and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our...

  • Support Transition Manager Tmp

    2 months ago

    Brisbane, Australia Queensland Health Full time

    Intergrated Workforce Management (IWFM) Program is seeking a fixed term temporary full time Support Transition Manager to join our team up until the 26 January 2024. Located in Bowen Hills, this exciting opportunity will undertake and provide expertise in specialised program/project activities, specifically ensuring successful development of a newly enhanced...

  • Support Transition Manager Tmp

    5 days ago

    Brisbane, Queensland, Australia Queensland Health Full time

    Intergrated Workforce Management (IWFM) Program is seeking a fixed term temporary full time Support Transition Manager to join our team up until the 26 January 2024. Located in Bowen Hills, this exciting opportunity will undertake and provide expertise in specialised program/project activities, specifically ensuring successful development of a newly enhanced...

  • Applications Manager

    3 weeks ago

    Brisbane, Australia Queensland Health Full time

    **In addition to this, you will be responsible for**: - Manage the team's budget, including developing, and contributing to, funding strategies and budget submissions. - Lead, manage and mentor a team at strategic and operational levels in the integrated operation of complex enterprise information systems to achieve defined service levels. - Lead the...

  • Applications Manager

    3 weeks ago

    Brisbane, Australia Queensland Health Full time

    **In addition to this, you will be responsible for**: - Manage the team's budget, including developing, and contributing to, funding strategies and budget submissions. - Lead, manage and mentor a team at strategic and operational levels in the integrated operation of complex enterprise information systems to achieve defined service levels. - Lead the...

  • Transition Officer

    5 days ago

    Brisbane, Queensland, Australia Education Full time

    About us:The Queensland Government is committed to reforming the youth justice system to strengthen the prevention, early intervention and rehabilitation responses to youth crime in Queensland and make communities safer.CWESH situated at the Caboolture Watchhouse is an independent campus of the Queensland Education and Training Centre (QETC). The campus will...