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Client Service Executive, Sports
7 months ago
At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.
**About The Role**
Imagine working closely with many of the world’s largest sports teams, leagues, national sports organisations, brands, agencies, broadcasters, and tourism bodies to help them better understand their fans and maximise commercial success.
Nielsen Sports is a trusted adviser and partner in sports and entertainment consumer research, media evaluation, and data-driven consultancy, helping our clients worldwide to plan, optimise and measure the impact of their initiatives against business objectives. With our expansive suite of products and services, Nielsen Sports is uniquely positioned to provide data-driven insights and intelligence which help drive more effective decision-making for clients.
**Role Responsibilities**:
- Day-to-day contact for a range of clients, responsible for maintaining client relationships with support from the broader Client Service team
- Oversee the end-to-end project delivery for client projects (including kick-off through to presentation), covering consumer insights, media evaluation, sponsorship valuations, and economic impact studies
- Identify opportunities to help grow the business and drive outcomes for clients, with support from the broader Client Service team
- Assist in contract negotiations within your client portfolio
- On-boarding and training clients on Nielsen-owned analysis tools
- You will be required to monitor and manage processes, both internal and external, work closely with other Nielsen team members and interact with clients
**Role Requirements**:
- Bachelor Degree, preferably with a business/commerce background (recent university graduates are encouraged to apply)
- Interest in the business of sports, media, events, and entertainment and a sound understanding of the Australian sports landscape
- Excellent communication skills, both written and verbal and high level of business acumen
- Commercial mindset and acumen
- Understanding of numbers, with the ability to interpret and present data
- Past experience with sales, customer or client facing roles in a sport, marketing or business environment would be looked upon favorably
**ABOUT NIELSEN**
As part of the largest independent research company in the world, Nielsen Sports is the premier provider of analytics and insights within the sports industry, offering the most reliable source of independent and holistic market data in the sector and the most complete view of consumer trends and habits worldwide.
Combining solutions from sponsorship effectiveness to fan data capabilities with Nielsen’s understanding of consumer behaviour and media consumption means it is uniquely positioned to help grow businesses through sport. Nielsen Sports equips decision-makers with smart data and advice, allowing them to better understand and connect with audiences and customers through media, sponsorship, communication and experiential platforms.
Nielsen Sports’ brand exposure data and metrics are considered currency in the global sports marketplace. Coupled with its sponsorship data and Nielsen’s buyer intent and purchase data, it provides more than 1,700 clients with uniquely powerful and integrated solutions to help them make smarter business decisions.
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