Customer Care Coordinator
5 months ago
Drive Growth. Be the Difference.
Customer Care Coordinator
The Performance Materials Business Line specialises in delivering innovative solutions through ingredients and raw materials across many industries. We take pride in contributing to the creation of everyday products that enhance your life. As a standalone business unit within the thriving DKSH group, we offer a successful and rapidly growing environment, providing ample opportunities to expand your skills and advance your career.
The Customer Care Coordinator is a crucial team member ensuring strong, close customer relationships and a positive experience within the Performance Materials business unit. This role involves collaborating with internal teams to strengthen customer relationships, managing orders efficiently, and ensuring timely and accurate order deliveries. You will also be administrating sales orders from end to end with all stakeholders.
This role could be based in our Adelaide or Perth office.
**Key Responsibilities**:
Answer customer telephone inquiries, orders, service needs, and complaints, redirecting to appropriate personnel as necessary
Liaise with warehouses and transport providers to ensure efficient order management and escalate issues when required
Ensure orders are entered within company guidelines and policies related to lead times
Provide system-generated confirmation for all customer orders via an official company sales order acknowledgment
Document and address customer complaints, ensuring timely action by relevant stakeholders
Monitor outstanding sales orders reports daily and take appropriate action, including communicating changes to customers and advising account managers of any problems
Maintain daily filing of all sales-related documentation.
**Experience/skills required**:
Minimum 2 years’ experience in customer service from raw material, ingredient, or chemical distributors or manufacturers
Specific experience with SAP SD and MM modules
Collaborative and committed team player
Strong communication and interpersonal skills
Resourceful problem solver with a customer-oriented mindset
Demonstrated ability to work efficiently in a fast-paced environment
If you are a dedicated and experienced Customer Care professional looking for a challenging role in a dynamic organization, we invite you to apply. Please submit your CV and Cover Letter outlining your experience for the role.
-
Care Coordinator
1 month ago
Greater Adelaide SA, Australia AnglicareSA Full timeWe are seeking a Care Coordinator to join us! - Based at Hindmarsh or Playford - Full-time Permanent role - Monday to Friday, 9-5 - Get your weekends back! - Support and empower older people living in the community to maintain their independence living in their homes **What we offer**: - ** Flexible work arrangements**: Design your work-life balance. This...
-
Care Support Associate
6 months ago
Greater Adelaide SA, Australia Homage Care Full timeHere at Homage, we are on a mission to change the way people access and receive their homage-care. We're a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity. So, what will be your part in our Mission? As a Care Support Associate, you will be maintaining and...
-
Property Operations Coordinator
6 months ago
Greater Adelaide SA, Australia Baptist Care SA Full time**About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...
-
Community Aged Care Coordinator
5 months ago
Greater Adelaide SA, Australia HAYS Full timeNew opportunity to be a part of a NFP organisation to value and support the community. **Your new company** Our clients, based in West Lakes, are looking for a Community Aged Care Coordinator to join their team on a temporary basis. This role is an 8-month contract, with a potential extension. The main duties and responsibilities would entail providing...
-
Fundraising Coordinator
5 months ago
Greater Adelaide SA, Australia Baptist Care SA Full time**About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...
-
Workforce Coordinator
2 months ago
Greater Adelaide SA, Australia Baptist Care SA Full time**About the role **- **Permanent **Full**-Time**, **multiple positions available** Be an integral part of a high performing, energetic and client focused team who are passionate about making real changes for young people. As a Workforce Coordinator, you’ll coach and develop our Support Workers who provide tailored and trauma informed care to children and...
-
Workforce Coordinator
15 hours ago
Greater Adelaide SA, Australia Baptist Care SA Full time**About the role **- Permanent Full-Time** Be an integral part of a high performing, energetic and client focused team who are passionate about making real changes for young people. As a Workforce Coordinator, you’ll coach and develop our Support Workers who provide tailored and trauma informed care to children and young people under the Guardianship of...
-
Customer Service Coordinator
5 months ago
Greater Adelaide SA, Australia Centurion Full time**Customer Service Coordinator - Casual** **The Opportunity** Are you ready to take on a dynamic role in the heart of logistics? We're seeking a skilled and enthusiastic Logistics Service Coordinator, on a casual basis, to be a key player in our growing team! You will be responsible for a range of critical tasks to ensure the efficient and effective...
-
Care Coordinator
5 months ago
Greater Adelaide SA, Australia UnitingSA Full time**About UnitingSA**: UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs. **Role Overview**: **Key Responsibilities** - Collaborate with consumers to design individualised...
-
Customer Service Coordinator
5 months ago
Greater Adelaide SA, Australia Centurion Full time**Customer Service Coordinator - Full Time** **The Opportunity** **Culture and Benefits** - Monday to Friday role with potential weekend coverage where required - Attractive team benefits, stability, and exciting national growth opportunities - Career Development Opportunities - Employee Wellness Programs where employee health and wellbeing are put first -...
-
Care Coordinator
1 month ago
Greater Adelaide SA, Australia Nunkuwarrin Yunti Full timePosted: 11/10/2024 Closing Date: 28/10/2024 **Job Type**: Fixed-Term Contract Location: Wakefield St, Adelaide Job Category: Community Services and Development - This role is a full time position, on a fixed term contract until 30 June 2025._ **About Nunkuwarrin Yunti**: Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health Organisation...
-
In-home Care
6 months ago
Greater Adelaide SA, Australia Just Better Care Full timeAre you passionate about making a positive difference in your local community? - Support customers in your local area and choose hours that suit your lifestyle. **About us**: Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older...
-
In-home Care
2 months ago
Greater Adelaide SA, Australia Just Better Care Full timeAre you passionate about making a positive difference in your local community? - Support customers in your local area and choose hours that suit your lifestyle. **About us**: Across Australia Just Better Care provides **in-home aged care,** supporting people to live independently. For over 15 years, we have been supporting older people, and people living...
-
In-home Care
6 months ago
Greater Adelaide SA, Australia Just Better Care Full timeAre you passionate about making a positive difference in your local community? - Support customers in your local area and choose hours that suit your lifestyle. **About us**: Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older...
-
Transition Care Program Coordinator
1 month ago
Greater Adelaide SA, Australia SA Health Full time**Job no**: 881887 **Work type**: Full time **Location**: Adelaide Metro Western **Categories**: Allied and Scientific Health - **Central Adelaide Local Health Network, Woodville**: - **Salary AHP-2 $88,255 - $102,240 p.a. + Superannuation & Salary Sacrifice Benefits**: - **Full-time temporary up to 30/6/27** **About the Role** As the Transition Care...
-
Advanced Cardiac Care Coordinator
7 days ago
Adelaide, South Australia Calvary Care Full timeAt Calvary Care, we are seeking an experienced Registered Nurse to fill the position of Advanced Cardiac Care Coordinator in our Adelaide Hospital. As a key member of our team, you will play a crucial role in coordinating complex discharge planning and ensuring that patients receive the highest quality care.About the RoleThis is an exciting opportunity for a...
-
Care Coordinator
1 month ago
Adelaide, South Australia Southern Cross Care Full timeAbout the RoleWe are seeking a highly skilled and experienced Registered Nurse to join our team as a Care Coordinator. This is a key leadership role that requires strong communication and interpersonal skills, as well as the ability to work collaboratively with other staff and stakeholders.Key ResponsibilitiesProvide leadership and guidance to Nurses and...
-
Talent Acquisition Coordinator
2 months ago
Greater Adelaide SA, Australia Baptist Care SA Full time**About the role - Permanent Role 0.8 FTE to FT Hours Negotiable** - Key responsibilities will include, but will not be limited to:_ - Build and manage relationships with relevant internal and external stakeholders to support successful talent acquisition outcomes - Lead the coordination and facilitation of assessment centres **About you**: At heart, you...
-
Customer Service Rostering Coordinators
6 months ago
North Adelaide, Australia Accept Care Full timeACCEPT CARE - Calling _**Customer Service Coordinators (full and part-time opportunities) **_to be a part of our enthusiastic and professional team based in leafy North Adelaide location._ - Our company is founded on quality service provision to enable people to improve their quality of life with excellent in-home care. We deliver an array of supports and...
-
Customer Service/accounts Coordinator
6 months ago
Greater Adelaide SA, Australia HAYS Full timeJoin this manufacturing company and be part of their excellent customer service team! **Your new company** This reputable manufacturing company based in the northern Adelaide suburbs, is seeking a proactive and detail-oriented Customer Service/Accounts Coordinator to join their team on a 6-month temporary assignment. With a strong reputation in the...