Manager Internal Communications

4 months ago

Eight Mile Plains, Australia RACQ Full time

**Manager Internal Communications**
**(**
**Job Number**:
**230001TJ**
**)**

**Description**

**Manager Internal Communications**

Are you a natural storyteller who can see the ‘big picture’, connect the dots, and translate strategy into a relevant, engaging, and meaningful narrative for our people? We’re looking for someone with exceptional time management skills who can roll up their sleeves and get things done Sound like you? We want to hear from you

As the Manager Internal Communications, you’ll be responsible for developing and executing internal communications and engagement strategies that engage, inspire, and connect our people to RACQ’s overall business strategy. You will lead a small team to deliver creative, fit-for-purpose, and engaging strategic and operational campaigns, and strengthen the voice of our people through key channels.

**About the role**:

- Develop and execute comprehensive internal communications and engagement strategies that support RACQ’s Group strategy
- Design and advise on communications for the Group CEO and executive team and shape messaging to support understanding and engagement with our strategic objectives.
- Work closely with the People and Culture leadership team to define the ‘tone of voice’ in our internal communications, ensuring this is aligned to our Employee Value Proposition and desired culture, and supports the delivery of our People and Culture strategic objectives.
- Work closely with the broader Strategy and Culture leadership team to deliver impactful campaigns across key strategic programs such as our sustainability agenda.
- Engage with senior management across RACQ and provide expert internal communications advice and support to senior leaders that will deliver a positive employee experience.
- Lead the effective delivery of high-quality employee engagement events and leader forums such as the annual Employee Expo, Milestones recognition event, CEO Forums (strategy roadshows), and People Leader Forums
- Collaborate with cross-functional teams to ensure consistent messaging and brand identity across all touchpoints.
- Monitor and evaluate the impact on internal communications and make recommendations and improvements to enhance the effectiveness of campaigns and activities.

**About you**:

- 7-10 years in a communications role with leadership experience
- Excellent written and verbal communications skills.
- Ability to use Microsoft SharePoint in managing intranet content.
- Experience with digital communications, including internal social media tools.
- Experience planning and running small to medium events.
- Experience video shooting and editing desirable.
- Qualifications in Communications, Journalism, Public Relations, or equivalent

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and

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