Community Engagement officer

6 months ago


Eight Mile Plains, Australia Cocoon Group Services Full time

Eight Mile Plains, QLD 4113

Community Engagement officer QLD

About us

Cocoon SDA Care is a fast-growing, innovative, and dynamic organisation. We have an exciting opportunity available for an exceptional leader whose approach is person-centered, and who is attuned to the service users and their teams alike. 

You deliver on our promise to achieving exceptional participants' experience and as a Community Engagement Manager, you will be the first point of contact, assist with transition planning with all stakeholders from initial enquiry through to move in, engage with local community organisations, regional and state government, and other community minded organisations to generate opportunities for people with disability to find the best housing and services they need to live life to the fullest.

You will be responsible for establishing, strengthening, and maintaining strong, positive relationships with organisations who can connect us with people who need what we offer. 

About you

We are seeking a truly passionate leader who relishes responsibility for driving growth and business development.

To be successful in this role, you will have:

  • Sound understanding of NDIS price guide, completing schedule of support agreements and tenancy agreements.
  • Strong referral connections, and local knowledge of the area
  • Strong communication and engagement skills to build collaborative partnerships.
  • The ability to identify opportunities and demonstrate community engagement experience.
  • Well-developed stakeholder negotiation skills to deliver solutions that meet the needs of NDIS Participants.
  • Two years’ experience in similar role within a human services environment
  • An empathetic, positive and warm approach to special people facing enormous challenges with the ability to work autonomously, as well as part of a team.
  • The capacity to build strong relationships internally and externally.
  • a record of organisational skills including an ability to plan, prioritise, monitor workload, deadlines and meet KPIs accordingly.
  • The ability to implement and comply with relevant regulation, policies and procedures.

Mandatory requirement

Please note that the successful applicant will be required to hold or be willing to obtain the below: 

  • National Disability Insurance Scheme (NDIS) clearance check
  • Working with Children Check
  • NDIS Worker Orientation certificate 
  • Your own vehicle & an unrestricted driving licence. 
  • NDIS Orientation Module 

What’s in for you?

  • Growing organisation, with lots of internal opportunities for promotion
  • Job stability and the chance to make a real impact.
  • You will receive a competitive remuneration package with a performance-driven bonus and flexible work arrangements.

Application Process

Please ensure you attach a resume cover letter detailing why you would be a great addition to the Cocoon SDA Care Team. Looking to hire immediately after due diligence and the right candidate to start as soon as possible. 

Only shortlisted applicants will be contacted. 

(No recruitment agencies please)



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