Product Owner Cards Modernisation, Product

4 months ago

Sydney, Australia Commonwealth Bank of Australia Full time

Product Owner Cards Modernisation, Product Simplification

**You are customer focussed and passionate about creating world-class customer experiences**

In this role you will be the Product Owner for Product Simplification. You will lead a cross-functional squad responsible driving the strategic review and simplification of the Cards' product construct as we progress the Cards Modernisation Program. Cards Modernisation is a multiyear initiative that looks to build a group wide capability leveraging cloud, rationalising multiple Card platforms, enabling personalisation, resilience and productivity.

**Do work that matters**

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes. The Credit Cards Crew has end-to-end responsibility for the Commonwealth Bank Credit Cards business. We consist of squads that look after the development of the credit card products, acquisition, the growth of our portfolio, our loyalty program and end-to-end process improvement.

**See yourself in the team.**

You will be joining RBS at a time of innovation and customer centric products being brought to market. We are passionate about our customers and want to ensure they have the best technology at their fingertips.

Leading the Product Simplification Squad, this role in pivotal to the successful delivery of the Cards Modernisation Program. You will report to the Stream Lead for Product & Process Simplification, who will support you with your performance and development. You will play a critical role in simplifying the existing cards' product construct and delivering a roadmap to design a transformational and market leading Cards product proposition.

**Key responsibilities will include**
- **Cards Modernisation Product Strategy**:Design the future state product strategy for Credit Cards, Debit Cards, Prepaid, Corporate and StepPay. Leveraging the Cards Modernisation Program - create, socialise and deliver on business requirements achieve strategic objective
- **Product Simplification**:simplify cards portfolio as we progress the Cards Modernisation Program. Suggest the removal of old products and pricing, consolidate low volume products and streamline card configurations
- **Delivery and Collaboration**:work closely with cross-functional teams including finance, marketing, compliance, technology and distribution to ensure seamless delivery
- **Risk management**: Responsible for proactively managing risks including performance of regular controls, robust product governance, identification of issues, escalation and swift resolution of issues including remediation
- **Compliance**: Ensure that credit card products comply with all relevant regulatory requirements and assist with regulatory responses

**We want to hear from you if you have.**
- Experience in delivering strong outcomes in an Agile environment
- Advanced communication, stakeholder engagement and influencing skills
- This role will see you working across risk, digital, operations, delivery, card schemes and compliance.
- Experience in product delivery and/or product management
- Ability to think analytically and use data and insights to make decisions
- Tertiary qualification in a Business / Commerce Degree Preferred
- Cards product knowledge is required
- Risk Mindset - All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks

Your development

If you live the values we can offer great opportunities, whether you want to move across the organisation or up into a leadership role, our code of conduct guides our decision making so we can do what's right in every situation.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 20/08/2024

Job ID REQ215238

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