Program / Product Manager, After Market Services, Australia Team
3 weeks ago
5+ years of product management experience - Experience managing technical products or online services - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
Are you passionate about driving sustainability and optimizing customer experiences? Join our innovative APAC After Market Services (AMS) team and contribute to our 'three zero' mission: Zero Defects for Customers, Zero Cost of Returns, and Zero Waste. We strive to reduce returns, maximize reuse and recovery, and improve the sustainability of returns.
The Customer Returns (C-returns) & AMS (or Recommerce) team is looking for a Product / Program Manager to own the Programs and Processes improvements' roadmap across Sellable Yield (re-Sale as New), Vendor Returns, and Disposal Avoidance in Australia and Singapore. The role is highly visible, and it'll require someone who is motivated to make a big impact.
You'll have the opportunity to make a significant impact on our operations in Australia and Singapore, working with cross-functional teams to drive process improvements and deliver tangible results.
As a Product / Program Manager, you'll:
- Develop and execute the vision for our Programs and Products, with a focus on increasing financial recovery from Customer Returns
- Collaborate with business and Operations partners to optimize existing processes and identify new opportunities for improvement
- Contribute to strategic planning and present complex topics to senior leadership
- Leverage data-driven insights to make informed decisions and drive innovation
- Build and maintain strong relationships across multiple internal teams
Key job responsibilities
- Define and implement strategies for Programs and Products, emphasizing financial recovery from Customer Returns
- Analyze and optimize current Programs and Processes based on business priorities
- Partner with cross-functional teams to develop long-term visions and strategies
- Participate in business planning and reviews with executive representatives
- Effectively communicate complex topics to senior leaders to align on approaches
A day in the life
As a Product / Program Manager in our AMS team, you'll start your day by reviewing key performance indicators and identifying areas for improvement. You'll collaborate with team members to brainstorm innovative solutions and develop action plans. Throughout the day, you'll engage in cross-functional meetings, analyze data, and work on process optimization projects. You'll also have the opportunity to present your findings and recommendations to senior leadership, contributing to the overall success of the AMS team.
About the team
Our APAC After Market Services team is dedicated to creating a more sustainable and efficient returns process. We're a diverse group of professionals who are passionate about innovation and customer satisfaction. We foster a collaborative environment where ideas are shared freely, and team members are encouraged to think creatively to solve complex challenges.
Learn More about Amazon Australia
-
Program / Product Manager, After Market Services
3 months ago
Sydney, Australia Amazon Commercial Services Pty Ltd Full time5+ years of product management experience - Experience managing technical products or online services - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services Do you possess the vendor management expertise and acumen to establish long-term partnerships and maximize liquidation...
-
Program / Product Manager, After Market Services
3 months ago
Sydney, Australia Amazon Commercial Services Pty Ltd Full time3+ years of product management experience - Experience managing technical products or online services - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services Do you thrive in fast-paced environments and have a knack for turning challenges into opportunities? Join the APAC After...
-
Program / Product Manager, After Market Services
3 months ago
Sydney, Australia Amazon Commercial Services Pty Ltd Full time5+ years of product management experience - Experience managing technical products or online services - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services Do you thrive in fast-paced environments and have a knack for turning challenges into opportunities? Join the APAC After...
-
Sydney, New South Wales, Australia Amazon Commercial Services Pty Ltd Full timeOverviewThe Amazon Commercial Services Pty Ltd is committed to creating a more sustainable and efficient returns process. We're seeking a skilled Sustainability and Operations Program Manager to drive strategic initiatives and optimize customer experiences across the Asia Pacific region.About the RoleThis is a highly visible opportunity for a motivated...
-
Product Marketing Manager Australia, Snapchat
7 months ago
Sydney, Australia Snapchat Full timeSnap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are - Snapchat , a visual messaging app...
-
Marketing Manager, Business Product Marketing
4 months ago
Sydney, Australia Commonwealth Bank of Australia Full timeMarketing Manager, Business Product Marketing - Join Australia's most valuable brand as recognised by Kantar BrandZ Top 100 most Valuable Global Brands for 2024 - Be part of a dynamic and high performing team - Hybrid working environment and access to a wide range of employee benefits **See yourself in our team** Business Bank (BB) provides products and...
-
After Sales Manager
4 months ago
Sydney Eastern Suburbs, Australia HAYS Full timeAftersales manager for an Australian furniture company **Your New Company**: Join an Australian luxury furniture company. **Your New Role**: The Aftersales Manager is responsible for overseeing all post-sales activities, ensuring customer satisfaction, and maximising sales through effective aftersales services. This role involves managing the aftersales...
-
Product Marketing Manager
7 months ago
Sydney, Australia Plenti Full time**Who is Plenti?** Plenti is a fintech lender, providing faster, fairer loans through smart technology and outstanding customer service. Our proprietary technology delivers award-winning automotive, renewable energy and personal loans to help creditworthy borrowers bring their big ideas to life. We are a dynamic and innovative business that is growing...
-
Product Marketing Manager
7 months ago
Sydney, Australia Qwilr Full time**Why Qwilr**: **At Qwilr, we're doing something new...** We're building a platform to creates sales experiences that drives revenue. We do this by making it easy to create beautiful, interactive collateral with analytics on what buyers are interacting with, payments, e-sign, easy integration into your CRM, and all the other functionality you wish your old...
-
Marketing Programs Manager
3 months ago
Sydney, Australia MyPass Global Full time**Who are we?** MyPass Global is a multi-award-winning workforce compliance software company. Our cutting-edge technology helps companies in high-stakes industries reduce risk, save up to 70% on back-office costs, and create safer work environments through our digital workforce solutions. With our industry-first digital Skills Passport, workers can...
-
Product Marketing Manager
7 months ago
Sydney, Australia Iress Limited Full timeSee yourself being part of a large, transformational change? This could be the role for you! At Iress, we make things happen We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000...
-
Product Marketing Manager
6 months ago
North Sydney, Australia Soprano Design Full time**Responsibilities**: - Develop and execute product marketing strategies and plans, including product positioning, pricing, and promotional activities. - Research and analyse markets, customers, and competitors to determine product positioning and value proposition. - Partner with research houses to head up research projects to understand product fit with...
-
Product Marketing Manager
3 months ago
Sydney, Australia Q-CTRL Full time**About us** We hold the key to making quantum technology useful and operate at the highest levels of the emerging quantum sector. Our products are already revolutionizing the way quantum technology is used; From educating the workforce on how quantum computing works with Black Opal, to the industry-first native integration of our performance-management...
-
Australia Channel Marketing Manager
4 months ago
Sydney, Australia Meta Full timeMeta Reality Labs is looking for an experienced, business minded and highly talented marketer to take on this exciting new role in the Sydney Meta office focused on Meta Reality Labs hardware. This role will own retail/channel marketing, online retail executions, in store marketing programmes and customer acquisition for Meta Reality Labs in Australia.The...
-
Product Marketing Manager
7 months ago
Sydney, Australia SafetyCulture Full time**Product Marketing Manager**: - Sydney- Product - Product Marketing /- Full-time /- Hybrid- SafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality...
-
Product and Program Manager
3 days ago
Sydney, Australia Agriprove Full time**Join a true green tech sustainability business who are market leaders and scaling rapidly locally and in international markets.** **Take on a foundational role to set the strategy, direction and operating models and make a real impact in a fast moving and fast-growing group and industry.** **Build out new and innovative products and services across the...
-
Product Marketing Manager
12 hours ago
Sydney, Australia Qwilr Full timeAs Product Marketing Manager, you will have the opportunity to help define and build an exciting new category in business software. Your mission will be to grow our business by bringing new features to market through crisp, compelling launch strategies, while crafting clear positioning and messaging that connects with our target audience. Reporting to the...
-
Product Marketing Manager
6 months ago
Sydney, Australia SafetyCulture Full timeSafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. As a Product Marketing Manager, you’ll work closely with the...
-
Product Marketing Manager
7 days ago
Sydney, Australia RecordPoint Full time**_Applicants with full Australian work rights only_** **_ Sydney, Melbourne, and Brisbane applicants welcome!_** **_ Are you looking to step up and prove that you are ready to take on the world?_** A global leader in cloud-based intelligent information management systems, RecordPoint, is growing and we’re looking for great people to help us get...
-
Product Marketing Manager
6 months ago
Sydney, Australia MYOB Full timeFlare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we’re a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier and more beneficial for everyone. As the product marketing lead for...