Sales Support Administrator

3 weeks ago


Newcastle, Australia Astrum Recruitment Full time

Full time hours
- Parking on site
- Tighes Hill Location

The role involves coordinating contract setup and termination, maintaining customer purchase orders, processing invoices and credits, and assisting customers with various inquiries.

**_Location: Tighes Hill, Newcastle_**

**Key Responsibilities**:

- Provide sales support to customers and internal stakeholders
- Set up and terminate contracts in monitoring, billing, and state fire brigade systems for ACT, NSW, and VIC
- Maintain customer purchase orders
- Process invoices and credits for false alarms in ACT and NSW
- Handle general customer inquiries

**_Long term contract - Monday-Friday | Flexible Hours_**

**Professional Experience**:

- Experience in a small dynamic team environment
- Fire Alarm Monitoring industry experience highly desirable
- Customer relationship management experience highly desirable
- Experience with Pronto Xi and Microsoft Dynamics
- Fully proficient in the Office suite of products
- Advanced level of Microsoft Word and Excel highly desirable

**Our client** is a leading provider of fire safety and security solutions.


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