Sales Support Administrator
3 weeks ago
Full time hours
- Parking on site
- Tighes Hill Location
The role involves coordinating contract setup and termination, maintaining customer purchase orders, processing invoices and credits, and assisting customers with various inquiries.
**_Location: Tighes Hill, Newcastle_**
**Key Responsibilities**:
- Provide sales support to customers and internal stakeholders
- Set up and terminate contracts in monitoring, billing, and state fire brigade systems for ACT, NSW, and VIC
- Maintain customer purchase orders
- Process invoices and credits for false alarms in ACT and NSW
- Handle general customer inquiries
**_Long term contract - Monday-Friday | Flexible Hours_**
**Professional Experience**:
- Experience in a small dynamic team environment
- Fire Alarm Monitoring industry experience highly desirable
- Customer relationship management experience highly desirable
- Experience with Pronto Xi and Microsoft Dynamics
- Fully proficient in the Office suite of products
- Advanced level of Microsoft Word and Excel highly desirable
**Our client** is a leading provider of fire safety and security solutions.
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