Reservations Manager
4 days ago
**Successful applicants must have the following attributes**:
- Committed to delivering exceptional guest experiences.
- Exceptional customer service skills.
- Above average competency with modern computing systems such as Windows & Microsoft Office.
- Previous hotel reception experience.
- Previous experience and competency with hotel reservation systems.
- Excellent communication, interpersonal and time management skills.
- A friendly and outgoing personality.
- Excellent grooming and presentation skills.
- Ability to work well autonomously, under pressure and remain calm.
- A willingness to use initiative and solve problems.
- The flexibility to work shifts including mornings, afternoons & evenings.
- Seven-day availability.
- Strong communication skills both written & verbal.
- Team player with a can-do approach.
- A good knowledge of the Newcastle and Hunter Valley region.
- Managing and training of new staff.
In addition to this, you will also be required to perform the following duties:
- General administration duties.
- Filing.
- Managing accounts.
- Answering phones.
- General errands to properties and guests as required
**IMPORTANT POINTS TO NOTE**:
- Only genuinely interested parties need apply.
- **Previous hotel reception experience is a minimum requirement**
- You **MUST** have 7 day availability and be able to work between the hours of 8am & 8pm
Pay: $74,000.00 - $76,000.00 per year
Schedule:
- Afternoon shift
- Day shift
- Weekend availability
Ability to commute/relocate:
- ADAMSTOWN, NSW 2289: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Accommodation Reservations Management System: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Expected Start Date: 30/01/2025
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