
Revenue and Reservations Manager
1 week ago
This onsite position is located in the Newcastle, NSW region. You will primarily be working at our Executive hotel in New Lambton, with coverage across our other hotels required._
**About us**
The Executive, The Gateway and The Anchorage Hotel & Spa are owned by The Wests Group Australia, a Newcastle owned and operated (not-for-profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights.
We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits. Being an employee of The Wests Group will give you access to the following perks and benefits:
- Paid Parental Leave including 12 months of maintained superannuation
- 5 days Wellbeing Leave - proactively manage your wellbeing
- Flexible work option
- 17.5% annual leave loading
- Paid traineeships and leadership development courses
- Free club meal for managers while on a rostered shift
- $25 per month for an all-access Balance Collective membership (access to all clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added bonus, this offer extends out to your partner as well
- Discount accommodation rates at The Executive, The Gateway and The Anchorage Hotel & Spa
- Discounted nib Health Insurance
- 24/7 Employee Assistance Programs
- Free annual flu vaccinations
**About the position**
As a Revenue and Reservations Manager, you will play a pivotal role in managing our reservations department and team, and maximising revenue and profitability across our three hotels. You will be responsible for developing and implementing strategies to enhance revenue generation across various channels. This role requires a strategic thinker with strong analytical skills, a deep understanding of market dynamics, and the ability to collaborate effectively across departments. In addition to this, you will work across our hotel front office operations to gain an ongoing understanding of our systems, team structure, and hotel guests. Key responsibilities will include:
- Maximise revenue by converting new enquiries, upselling, and confidently responding to queries regarding our properties
- Accurately input and access data in our reservations system
- Develop and execute revenue optimisation strategies to achieve business objectives and financial targets
- Analyse market trends, competitive landscape, and customer behaviour to identify opportunities for revenue growth
- Monitor and evaluate pricing structures, discounting strategies, and revenue performance metrics
- Collaborate with hotel, marketing, and finance teams to align revenue initiatives with overall business goals
- Utilise data analytics and forecasting tools to assess revenue potential and make data-driven decisions
- Implement best practices in revenue management to enhance operational efficiency and profitability
- Continuously monitor and assess the effectiveness of revenue strategies, making adjustments as needed to optimise results
- Stay informed about industry trends, regulatory changes, and emerging technologies impacting revenue management practices
- This Full Time position is primarily Monday to Friday, with occasional weekend coverage required during peak periods._
**Certifications required: RSA**
**About you**
- You are a team player with prior experience in reservation management, pricing strategy, or revenue analysis, preferably in the hospitality, tourism, or travel sector.
- You have strong analytical skills with the ability to interpret complex data and draw actionable insights
- You are an excellent communicator with strong interpersonal skills, with the ability to collaborate effectively across departments
- You are a strategic thinker with a results-oriented mindset and a proactive approach to problem-solving
- You possess the ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
- You have an advanced knowledge of industry regulations, market dynamics, and competitive landscape
-
Hospitality Revenue Manager
2 days ago
Newcastle, New South Wales, Australia Wests Group Australia Full timeJob SummaryWe are seeking a highly motivated and experienced Hospitality Revenue Manager to join our team at The Wests Group Australia. As a key member of our hotel operations team, you will be responsible for driving revenue growth and profitability across our three hotels.Key ResponsibilitiesDevelop and implement revenue optimisation strategies to achieve...
-
Revenue and Profit Maximiser
2 days ago
Newcastle, New South Wales, Australia Wests Group Australia Full timeJob DescriptionThe Wests Group Australia is a leading hospitality organisation in Newcastle, employing close to 1000 people across various entertainment and hospitality venues. As a Revenue Manager, you will play a crucial role in driving revenue growth and profitability across our three hotels.Key ResponsibilitiesMaximise revenue through effective...
-
Reservations Department Lead
1 day ago
Newcastle West, Limerick, Australia Wests Group Australia Full timeJob RequirementsTo succeed in this role, you will need to possess strong analytical skills, excellent communication skills, and a results-oriented mindset. Your proven experience in reservation management, pricing strategy, or revenue analysis will be valuable assets in this position.Your ability to lead, coach, and motivate team members will be essential in...
-
Hotel Reservations Strategist
2 days ago
Newcastle, New South Wales, Australia Wests Group Australia Full timeAbout the PositionWe are seeking an experienced Hospitality Revenue Manager to join our team at The Wests Group Australia. As a key member of our hotel operations team, you will be responsible for developing and implementing strategies to enhance revenue generation across various channels.Key AccountabilitiesMaximise revenue by converting new enquiries,...
-
Revenue Strategist
1 day ago
Newcastle West, Limerick, Australia Wests Group Australia Full timeAbout UsThe Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Our organisation values staff recognition and reward with amazing benefits.Some of our incredible employee perks include:Paid Parental Leave with 12 months of maintained superannuation5 days Wellbeing Leave to proactively manage your...
-
Reservations Coordinator
4 weeks ago
Newcastle, Australia Wests Group Full time**About us** The Executive, The Gateway and The Anchorage Hotel & Spa are owned by The Wests Group Australia, a Newcastle owned and operated (not-for-profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site...
-
Reservations Manager
3 weeks ago
Newcastle, Australia Newcastle Accommodation Management Full time**Successful applicants must have the following attributes**: - Committed to delivering exceptional guest experiences. - Exceptional customer service skills. - Above average competency with modern computing systems such as Windows & Microsoft Office. - Previous hotel reception experience. - Previous experience and competency with hotel reservation...
-
Revenue Clerk
3 weeks ago
Newcastle, Australia Ashdown Consulting Full time$34.30 p/h + super - 3 Month Contract - Newcastle **Admin Clerk | 3 Month Contract | $37.90 p/h Incl. Super** - **$34.30 p/h + super**: - **3 Month Contract**: - **Newcastle** **About the Company** Gain valuable real life experience working with a large NSW government agency as a Administration Clerk responsible for coordinating a range of business...
-
Revenue Administrator
1 week ago
Newcastle, Australia HAYS Full timeExciting opportunity for an excellent Accounts Administrator in Newcastle! **Role Title: Administrator - Revenue** **Contract: 3-month contract, potential for extension** **Hours: Full time** **Rate: $35 per hour + super** **Location: New Lambton, Newcastle** **Your new company** Hays currently has an excellent opportunity for an experienced...
-
Profit Maximisation Specialist
1 day ago
Newcastle West, Limerick, Australia Wests Group Australia Full timeAbout the PositionThis Revenue Manager role is responsible for leading the reservations department and driving revenue growth across our three hotels. You will develop and implement strategies to enhance revenue generation, report on performance metrics, and collaborate with cross-functional teams.Your key skills and qualifications include:Proven experience...
-
Hotel Operations Manager
1 day ago
Newcastle West, Limerick, Australia Wests Group Australia Full timeCompany OverviewThe Wests Group Australia is a Newcastle owned and operated not-for-profit membership-based organisation. We employ close to 1000 people across our multi-site portfolio of entertainment and hospitality venues.Our commitment to recognising and rewarding staff hard work is reflected in our amazing benefits package. This includes paid parental...
-
Accommodation Operations Expert
2 days ago
Newcastle, New South Wales, Australia Wests Group Australia Full timeAbout the RoleWe are seeking an experienced Hotel Reservations Strategist to join our team at The Wests Group Australia. As a key member of our hotel operations team, you will be responsible for developing and implementing strategies to enhance revenue generation across various channels.Key AccountabilitiesMaximise revenue by converting new enquiries,...
-
Premium Revenue Coordinator
3 weeks ago
Newcastle, Australia nib NZ Full timeLet's talk about who we are - The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare...
-
Premium Revenue Coordinator International
2 weeks ago
Newcastle, Australia nib health funds Full timeLet's talk about who we are The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare...
-
Premium Revenue Coordinator International
2 weeks ago
Newcastle, Australia nib health funds Full timeThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. We believe that extraordinary people do extraordinary things. Extraordinary comes in different perspectives and experiences. We are looking for people who want to...
-
Premium Revenue Coordinator International
3 weeks ago
Newcastle, Australia nib NZ Full timeLet’s talk about who we are - The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members, travellers and participants make more informed healthcare decisions, transact with...
-
Revenue Support Officer
1 week ago
Newcastle, Australia Verve Partners Full timeInitial 12-week assignment with the possibility to extend - Minimum 24 hours required, up to full-time hours available - Pay rate of $41.80/h plus super We are recruiting multiple Revenue Support Officer positions to join a large Government health department in Newcastle. These roles will require high levels of accuracy and attention to detail as you will...
-
Premium Revenue Coordinator International
3 weeks ago
Newcastle, Australia nib health funds Full timeLet’s talk about who we are The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare...
-
Night Audit
2 weeks ago
Newcastle, Australia AccorHotel Full time**Company Description** Ibis Newcastle is nestled in the heart of the vibrant city of Newcastle, boasts a rich history dating back to its establishment. Originally built to cater to the thriving coal mining industry that defined the region, the hotel has evolved over the years to become a beacon of modern hospitality while still honouring its heritage Are...
-
Chief Revenue Growth Officer EMEA
1 day ago
Newcastle, New South Wales, Australia Vishay Precision Group, Inc. Full timeAt Vishay Precision Group, Inc., we are seeking a seasoned professional to lead our sales and business development efforts in the EMEA region.About UsWe are a global leader in precision measurement sensing technologies, addressing diverse applications where accuracy, reliability, and repeatability make a significant difference. Our solutions play a crucial...